The software firm's Surface computer is meant to compete with the Apple iPad
POSTED: 1:30 a.m. HST, Jun 19, 2012
LOS ANGELES » Microsoft has unveiled Surface, a tablet computer, to compete with Apple's iPad.
CEO Steve Ballmer announced the new tablet, calling it part of a "whole new family of devices" the company is developing.
One version of the device, which won't go on sale until sometime in the fall, is 9.3 millimeters thick and works on the Windows RT operating system. It comes with a kickstand to hold it upright and a touch keyboard cover that snaps on with magnets. The device weighs less than 1.5 pounds and will cost about as much as other tablet computers.
The size is similar to the latest iPad, which is 9.4 millimeters thick and weighs 1.3 pounds. Microsoft also promised that the Surface's price tag will be similar to that of the iPad, which sells for $499 to $829, depending on the model.
Microsoft's broadside against the iPad is a dramatic step to ensure that its Windows software plays a major role in the increasingly important mobile computing market.
"They are saying it's a different world now and are trying to put the sexy back into the Microsoft brand," said Gartner Inc. analyst Carolina Milanesi.
Microsoft is linking the Surface's debut with the release of its much-anticipated Windows 8 operating system, which has been designed with tablets in mind. The company hasn't specified when Windows 8 will hit the market, but most analysts expect the software to come out in September or October.
Steven Sinofsky, president of Microsoft's Windows division, called the device a "tablet that's a great PC — a PC that's a great tablet."
A slightly thicker version — still less than 14 millimeters thick and under 2 pounds — will work on Microsoft's upcoming Windows 8 Pro operating system and cost as much as an Ultrabook, the company said. The pro version comes with a stylus that allows users to make handwritten notes on documents such as PDF files.
Each tablet comes with a keyboard cover that is just 3 millimeters thick. The kickstand for both tablets was just 0.7 millimeters thick, less than the thickness of a credit card.
Although the Surface looks like an elegant device, Forrester Research analyst Sarah Rotman Epps criticized Microsoft for not using attention focused on Monday's announcement to highlight some of the reasons that it might be a better option than the iPad. For instance, she thinks Microsoft could have shown its video calling service, Skype, will work on Surface or how people might be able to use its motion-control sensor, Kinect, on the tablet.
"I am excited about this product, but it felt like Microsoft was pulling punches with this announcement," Epps said. "Hardware is only part of the dynamic. They need to explain how Microsoft manufacturing this device will change people's experience with a tablet."
Microsoft also may be limiting the Surface's impact by limiting the initial sales to its own stores and online channels.
The cautious approach may be part of Microsoft's attempt to minimize a possible backlash to an expansion that will thrust it into competition with some of its longtime business partners and customers.
Manufacturing a tablet represents a departure from Microsoft's highly successful strategy in the PC market.
With PCs, Microsoft was content to leave the design and marketing of the hardware to other companies, such as Hewlett-Packard, Dell, Lenovo and Acer, that licensed the Windows operating system and other software applications.
The more hands-on approach may upset some.
"Are their partners going to be happy about it? No, but there isn't much they can do about it," said Gartner's Milanesi.
Epps also believes Microsoft runs the risk of alienating key partners. Microsoft may even be able to build a sleeker device than traditional PC makers because it won't have to pay licensing fees for an operating system.