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Kokua Line


Charred hulk still eyesore nearly 6 months after fire

Question: A caretaker’s cottage at Kalani High School burned down in November. The eyesore burned shell is still there. When will it be torn down and/or removed? Read More
Updated on  May 9, 2018 at 10:11 pm

Homeless census includes details for 7 Oahu districts

Question: They’re saying the homeless population is way down, but not in Hawaii Kai. You didn’t use to see homeless guys at the bus stop on Keahole Street the way you do now. Read More
Updated on  May 8, 2018 at 11:27 pm

Businesses told to answer Economic Census online

Question: I received a notice from the U.S. Census Bureau instructing me to complete a survey online as soon as possible. I have never completed a census survey online. … Is this now a normal way for the U.S. government to take a census survey? Read More
Updated on  May 7, 2018 at 10:49 pm

Campaigns that ignore sign irritate absent homeowner

Question: When I am on a trip, I make sure to put a hold on my mail and newspaper deliveries. I also have signs requesting no soliciting. Read More
Updated on  May 6, 2018 at 10:26 pm

City has process to renew infirm resident’s state ID

Question: My mother is 92, has dementia and lives in a care home. Her state ID expires in July. It is her only picture ID. How can I renew it, since she cannot leave the home to do it herself? Read More
Updated on  May 2, 2018 at 11:12 pm

Passport renewal by mail is preferred in certain cases

Question: We want to renew our U.S. passports here in Honolulu and have been given so many different answers as to how to go about doing so. Read More
Updated on  May 1, 2018 at 10:00 pm

Computer basics covered in free classes for seniors

• Updated on  May 1, 2018 at 7:38 pm
Question: Please tell about the free computer classes for seniors. I had an appointment at the Apple store, but it was too loud for me and I couldn’t quite keep up with what they were saying. Read More

Parents can’t give minors self-defense pepper spray

• Updated on  April 30, 2018 at 10:28 am
Question: Is it legal for teenagers to carry Mace (pepper spray) on Oahu? Read More

Get date for state ID online but not at satellite city hall

Question: I was reading your article on April 19 about making an online appointment for getting a driver’s license. Is this option available for getting a state ID as well? Read More
Updated on  April 27, 2018 at 7:33 am

More scam attempts likely as Medicare cards are sent

• Updated on  April 25, 2018 at 10:18 pm
Question: I thought new Medicare cards — to help avoid fraud — were supposed to be mailed out in April. The month is almost over and I haven’t received mine. Should I be concerned? Read More

Key disaster aid and tax break depend on U.S. declaration

Question: I have a question about the recent flooding on Oahu and Kauai. Has FEMA declared a federal disaster in these areas? Getting the declaration is important for anyone who suffered uninsured losses … because of changes in the federal tax code. Read More
Updated on  April 25, 2018 at 12:43 pm

Binoculars are typical gear for electrical meter readers

• Updated on  April 23, 2018 at 11:18 pm
Question: Do you know if the Hawaiian Electric meter readers must wear an ID tag on their clothing? The reason I ask was that on April 13 my wife said that the neighbor’s dog was barking at someone outside our neighbor’s house. Read More

Drug disposal event takes pills and liquids but not needles

• Updated on  April 23, 2018 at 5:57 pm
Question: My uncle died recently, and when we cleaned up his house, we found so many old prescriptions, mostly pills but also syrup. I wasn’t really paying attention, but I seem to recall we’re not supposed to put it in the rubbish. Please advise. Read More

Readers see digital divide in city reservation system

Question: Regarding the new appointments for driver’s license renewals, I don’t have a mobile phone on which to make an appointment. Is the city leaving adequate time for walk-ins at each location? Read More
Updated on  April 19, 2018 at 10:19 pm

Online queue aims to ease long wait to renew license

Question: Someone told me that the Hawaii Kai Satellite City Hall location now requires appointments for driver’s license renewals. Read More
Updated on  April 18, 2018 at 11:05 pm

Usual home, car insurance typically no help after flood

Question: I am seeing quite a few appeals for donations to repair flooded homes and cars. I am not unsympathetic and want to help my neighbors, but I do have to wonder, don’t they have insurance? Read More
Updated on  April 18, 2018 at 4:51 pm

Man who chases chickens sparks neighbor’s concern

Question: Are there any state and/or city laws against private citizens (not authorized contractors) harassing or killing feral animals? Read More
Updated on  April 16, 2018 at 11:25 pm

Free shredding is offered this month in Kapolei and Aiea

Question: Did I miss the free shredding? Answer: No. Two upcoming public events offer free shredding of a limited number of personal documents. Read More
Updated on  April 15, 2018 at 9:30 pm

‘Vertical evacuation’ works only in tall, strong buildings

Question: As a frequent Hawaii visitor, I have never been here during any kind of natural disaster. I am thankful for that but do want to be prepared. Regarding tsunamis, I know they say seek higher ground, but does that include high-rises? Read More
Updated on  April 12, 2018 at 10:00 pm

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