Friday, May 24, 2013
Hawaiian Air ranks among large airlines with fewest complaints
POSTED: 08:51 p.m. HST, Apr 03, 2011
LAST UPDATED: 04:43 a.m. HST, Apr 04, 2011
WASHINGTON >> Complaints about airline service to the Department of Transportation rose 28 percent last year, according to an annual study of airline quality. But Hawaiian Air ranked among the large airlines with the fewest complaints.
How the nation’s 16 largest airlines stacked up, based on the number of complaints per 100,000 passengers:
>> Delta Airlines, 2
>> United, 1.64
>> US Airways, 1.53
>> Continental, 1.48
>> American, 1.44
>> Frontier, 1.23
>> Comair, 1.25
>> JetBlue, 1.25
>> Hawaiian, 1.16
>> American Eagle, 1.03
>> AirTran, 0.90
>> Skywest, 0.61
>> Atlantic Southeast, 0.54
>> Mesa, 0.53
>> Alaska, 0.44
>> Southwest, 0.27
Hawaiian Airlines ranks first in punctuality, fewest cancellations
Hawaiian Airlines tops U.S. carriers in punctuality, fewest canceled flights
Hawaiian Air's on-time ranking tops nation
Hawaiian Airlines tops U.S. carriers in punctuality
Hawaiian ranks No. 1 again for most on-time flights
Hawaiian Airlines is top on-time carrier for ninth straight year
Hawaiian repeats as No. 1 on-time carrier
Hawaiian tops U.S. carriers in punctuality
Hawaiian Airlines repeats as most punctual carrier in Sept.
Hawaiian Airlines most punctual carrier in January
‘Soul Sessions’ feat. RootHub
