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Oceanic restores service to 5,000 homes in Kailua and Kaneohe

By Dave Segal

LAST UPDATED: 10:07 p.m. HST, Apr 19, 2011

Oceanic Time Warner Cable restored cable TV, Internet and landline telephone service to 5,000 homes and businesses in Kailua and Kaneohe tonight.

Service had been disrupted since early this morning after the company's cables were severed during the removal of a telephone pole following a vehicle accident yesterday afternoon.

In the accident, a 62-year-old newspaper vendor on Kalanianaole Highway was taken to the Queen's Medical Center in critical condition after he was hit by a pickup truck near the Kailua Road intersection at about 5:15 p.m.

Alan Pollock, vice president of marketing for Oceanic, said today that that a full crew from Oceanic was sent out to repair the cables once the company was notified they were damaged during the removal of the telephone pole. He said service is expected to be restored sometime this afternoon.

"It's not an easy fix," he said. "It can't be done in an hour. It was a major sever."

An Oceanic spokeswoman said that if customers have issues, they can check out the company's website at

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