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Hundreds turned away from Third Eye Blind concert on Oahu

By Star-Advertiser staff

LAST UPDATED: 02:32 p.m. HST, Aug 31, 2012

Hundreds of fans who had purchased tickets to see Third Eye Blind in concert Thursday night were turned away after a fire marshal limited access, according to organizers.

The concert was part of The Republik's extended grand opening celebration, which kicked off with a sold-out performance by Death Cab for Cutie on Aug. 22. While there were no problems accommodating a crowd estimated at around 1,000 people that evening, a press release issued early this morning acknowledged there were problems getting everyone with a ticket into the venue for Third Eye Blind.

"We were given documentation that led us to believe that we were operating legitimately within the ... law, which allowed us the amount of tickets that were sold for Thursday nights Third Eye Blind performance," said the release from the nightclub owners who also organized the concert. "In fact, we had sold under the maximum occupancy load that was given to us in our paperwork.

"While we respect the Fire Marshal's duty in keeping public safety, it was disheartening to learn late Thursday evening that we were being held to a capacity that was 70 percent less than what our paperwork stated. ... We are working to find an immediate resolution. We sincerely apologize, we are all disappointed about the situation and hope to rectify it immediately."

Honolulu Fire Department Capt. Terry Seelig issued a statement this afternoon saying that HFD stands by its inspectors and disputing the owners' version of events. He said inspectors notified the nightclub's owners of numerous violations earlier in the month. The owners were told that capacity of the club would be limited to 299 people until the violations were addressed.

When inspectors returned last night, they found that the nightclub had admitted about 400 people, Seelig said. "This exceeded the 299 persons capacity that HFD fire inspectors had told the nightclub's management on Aug. 17, Aug. 20, and Aug. 24 was the maximum that they could have in their establishment," he said.

Anyone who purchased tickets but were not able to enter The Republik is eligible for a full refund of the ticket price, less service fees, at the original point of purchase. Tickets bought online at www.groovetickets.com will be automatically refunded within three to five business days, less service fees.

In addition, Third Eye Blind's official Twitter account posted an update apologizing for the fiasco and promising a free public concert sometime today. Follow the band for more details about the time and location of the performance.

This is the second concert in a week that has given The Republik problems; an Aug. 24 show by Gym Class Heroes had to be canceled when band member Travis McCoy was hospitalized shortly after arriving on Oahu. A Flock of Seagulls is scheduled to headline "Totally 80′s Live" at the venue tonight.

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loquaciousone wrote:
The good news is that the tickets are good for the Stevie Wonder concert, time and date to be named after the selection of the new AD at UH.
on August 31,2012 | 07:53AM
iwanaknow wrote:
And if Stevie can't make it, C & K will pinch hit.
on August 31,2012 | 09:25AM
joshislost wrote:
maybe just k because c might be touching kids
on August 31,2012 | 04:41PM
iwanaknow wrote:
Maybe Glenn Campbell can sing if Stevie can't?
on August 31,2012 | 09:26AM
false wrote:
We need to hear the fire departments side to this story and for the SA to post a pic of the documentation. If indeed the fire department tried to undercut the legal limit those responsible need to be removed from their position. Keeping service fees for those turned away is unacceptable.
on August 31,2012 | 08:07AM
Larry01 wrote:
Unfortunately, when concerts get cancelled for whatever reason, nonrefunded service fees is a common practice. Personally, I think those fees should be refunded to the ticket purchaser and reimbursed to the ticket agency by the concert cancellation insurance. Why do the fans get stiffed?
on August 31,2012 | 08:56AM
sjean wrote:
More likely the right palms were not greased. Remember the debacle at Aloha Tower when Studio 1 tred to stay on business? After the owners spent millions renovating they were shut down over "permitting" concerns. Pay to play is alive and well in Honolulu.
on August 31,2012 | 12:53PM
Kokoy wrote:
Less service fees? Not cool bros.
on August 31,2012 | 08:58AM
Living_Large wrote:
This comment has been deleted.
on August 31,2012 | 09:05AM
sjean wrote:
Who are you going to sue? The fire department? The club owner is not always the promoter. Club owners seem only to care about people who are inside...they make their money by over-selling booze, not by front door receipts.
on August 31,2012 | 12:56PM
DanielO wrote:
I heard this was a GreenApple Production!
on August 31,2012 | 10:31AM
Anonymous wrote:
They were still under construction as of the end of July. I'd like to know whether they received all of the approvals that were necessary in order to have the number of occupants listed on their "paperwork". If not, then the fire marshall was just doing is job. It's up to the club owner to get all the approvals before he can go up to full capacity. Nightclub fires are notoriously dangerous.
on August 31,2012 | 01:17PM
HazieMae wrote:
The hundreds who couldn't see the show were the lucky ones.
on August 31,2012 | 05:10PM
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