POSTED: 7:37 p.m. HST, Oct 26, 2012
Hawaiian Airlines said tonight it will waive reservation change fees and differences in fares for customers who need to change their travel plans because of Hurricane Sandy.
Effective immediately, customers who are ticketed on Hawaiian through Wednesday for travel between the East Coast (including travel connecting in the East Coast) and Hawaii will be permitted to change their reservations without charge to flights through Nov. 4, provided that the changes are made no later than Nov. 1.
All change fees and applicable difference in fares will be waived provided that changes are made in the same class of service (for example, coach to coach or first to first), based on seat availability. Changes must be made by Hawaiian Airlines personnel in the reservations department or at the airport. Normal refund rules will apply.
Customers needing assistance should call Hawaiian’s reservations department at 1-800-367-5320.