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Bank of Hawaii back up after two-hour computer outage

By Star-Advertiser Staff

LAST UPDATED: 1:06 a.m. HST, Nov 24, 2012

The Bank of Hawaii said all branches and ATMs were able to dispense cash to customers as of 11:38 a.m. Friday, following a two-hour computer problem that stopped ATM and debit card use and some transactions at branches.

Stafford Kiguchi, the bank's spokesman, said all systems are back up now. The two-hour problem prevented customers from using ATM and debit cards or conducting in bank transactions and on-line transactions

"We recognize this is a bad day for this to occur and sincerely apologize for the inconvenience this caused customers," Kiguchi said in an email.

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