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Bank of Hawaii back up after two-hour computer outage

By Star-Advertiser Staff

LAST UPDATED: 01:06 a.m. HST, Nov 24, 2012

The Bank of Hawaii said all branches and ATMs were able to dispense cash to customers as of 11:38 a.m. Friday, following a two-hour computer problem that stopped ATM and debit card use and some transactions at branches.

Stafford Kiguchi, the bank's spokesman, said all systems are back up now. The two-hour problem prevented customers from using ATM and debit cards or conducting in bank transactions and on-line transactions

"We recognize this is a bad day for this to occur and sincerely apologize for the inconvenience this caused customers," Kiguchi said in an email.

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environmental_lady wrote:
It wasn't a bad day for me as I refused to shop on Black Friday so I didn't need any money and didn't even know that Bank of Hawaii computers were down.
on November 23,2012 | 12:03PM
allie wrote:
cool..you are smart
on November 23,2012 | 01:13PM
control wrote:
Used BOH during my poor, starving college days and ditched them soon after. A bank is not interested in your business unless you have 7 figures in your account. Love my credit union who treats me like a person and not a just another number.
on November 23,2012 | 02:32PM
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