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Hawaiian Airlines tops U.S. carriers in punctuality, fewest canceled flights

By Star-Advertiser staff

LAST UPDATED: 12:55 p.m. HST, Dec 11, 2012

Hawaiian Airlines posted the highest marks for best on-time performance and fewest canceled flights among the nation’s 15 largest carriers in October, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.

Hawaiian’s flights arrived on schedule 94.8 percent of the time throughout October, which was 14.6 percentage points better than the industry average. The airline also ranked first for fewest flight cancellations at 0.2 percent, representing 12 cancellations out of 6,204 total flights.

Hawaiian was 10th in mishandled baggage reports with 2.95 — or 2,264 reports overall — per 1,000 passengers and 13th in consumer complaints with 1.97 — or 16 overall — per 100,000 enplanements.

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