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Bank of Hawaii ranked second among U.S.-owned banks

By Star-Advertiser staff


Bank of Hawaii has been named one of the top two banks in the country by Forbes Magazine for the fourth year in a row.

The state’s second-largest bank, with $13 billion in assets in 2012, was named second among the 100 largest U.S.-owned banks and thrifts for the second straight year after heading Forbes’ list in 2010 and 2009. The 2012 rankings were published in Forbes’ Dec. 18 online edition.

First Hawaiian Bank, the state’s largest bank, was ineligible for the list because it is owned by Paris-based BNP Paribas. 

“Being named among the top-performing banks for all four years that Forbes has been conducting this ranking is a great testament to our employees and customers,” said Peter Ho, chairman, president and CEO of Bank of Hawaii. 

Forbes partnered with SNL Financial to evaluate U.S.-owned banks and thrifts in 2012 based on eight different financial performance measures — return on average equity, net interest margin, nonperforming loans as a percentage of loans, nonperforming assets as a percent of assets, reserves as a percentage of nonperforming loans, two capital ratios (Tier 1 and risk-based), and leverage ratio.

Boston-based State Street, with $204 billion in assets, ranked No. 1, up from 14th the previous year. 

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kainalu wrote:
Generally speaking, BOH has always been fair to me. I've been a customer of theirs for some 4 decades now. One time I left my card in the ATM while it was still in transaction. Some loser came up behind me and continued to withdraw $400 dollars, the ATM eating the card when he attempted to go for more (over draw). I simply made a police report, added a statement that I didn't know the guy caught on film by the camera, and they reimbursed me.
on January 4,2013 | 04:06PM
nodaddynotthebelt wrote:
I have friends who found that they were charged an overdraft fee around forty dollars for going over their balance. I can understand that the bank has to penalize customers for going over their balance but to manipulate the system so that they selectively choose the transactions so that the customer has to pay an overly high penalty is outrageous. I had one friend who purchased a cup of coffee that cost him, in effect, forty dollars. He didn't realize that Bank of Hawaii would bump up transactions that would cause the dilemma. The bank was sued and without admitting any wrongdoing paid these customers back their money. One of my friends was penalized a couple times in one transaction basically. That cost him a lot of money. Fortunately, who got his money back only because the bank was forced to pay him back. This fiasco has been part of what was brought up by Obama wherein banks did things that were devious and manipulative. Banks balked at efforts to correct their tactics by saying that by doing so they would have to find revenue from the customers in some other form. Bank of Hawaii...that's not MY bank!
on January 4,2013 | 05:45PM
awahana wrote:
Obviously, Forbes didn't bother ranking by customer service or responsiveness.
We had a 'super jumbo' home mortgage at BOH, then we applied for a line of credit, they took over 4 months, we had to deal with 3 different loan officers, and had poor communication (can u say incompetence?), and untimely responsiveness throughout. And their rates are not even competitive. They even have the nerve to charge you a large fee to close your line of credit loan. FAIL.
We since switched to 2 other credit unions, and WHAT A DIFFERENCE!
Never going back.
FORBES is not in Hawaii. WHAT DO THEY KNOW ABOUT OUR BANKS? Do they even have a BOH account? NOT.
Eat your own dog food.
on January 4,2013 | 09:31PM
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