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State library website goes offline indefinitely

By Star-Advertiser staff

LAST UPDATED: 01:50 a.m. HST, Feb 06, 2013

The Hawaii State Public Library System’s website at www.librarieshawaii.org went offline due to technical difficulties Tuesday and library officials are unsure when it will be back up, according to a statement from State Librarian Richard Burns.

Computer users trying to access the site went to a godaddy.com template that said the certificate for the web domain had expired on Monday.

Workers were trying to figure out what went wrong, Paul Mark, library spokesman, said, but said no other library services have been affected.

Patrons can still access the library’s electronic borrowing site at hawaii.lib.overdrive.com and are asked to call or visit their local library branch for help.

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Hapa_Haole_Boy wrote:
Get that nerdy guy back to smooching that supermodel....
on February 5,2013 | 03:12PM
connie wrote:
Last time I checked the Library IT person looked like a young woman supermodel. Honest.
on February 5,2013 | 04:50PM
connie wrote:
Hmm, looks like she left the Library System and moved on to Statewide IT administration. Good for everybody. that she stayed with the State of Hawaii. This young lady is one talented IT person. No wonder the State Library System went down.
on February 5,2013 | 05:03PM
what wrote:
I thought Abercrombie hired a million dollar team of IT professionals to prevent incompetence like this. Looks like Hawaii taxpayers got ripped off again. Now we got a double layer of inept government bureaucracy for millions of dollars.
on February 5,2013 | 05:35PM
copperwire9 wrote:
Just hush, okay? You ever said anything nice? Just curious.
on February 5,2013 | 07:30PM
what wrote:
I come here to vent.
on February 6,2013 | 12:02AM
soundofreason wrote:
It's good therapy.
on February 6,2013 | 06:37AM
IAmSane wrote:
Someone forgot to renew their domain name... :D
on February 5,2013 | 03:37PM
PCTekHI wrote:
Registered through: GoDaddy.com, LLC (http://www.godaddy.com) Domain Name: LIBRARIESHAWAII.ORG Created on: 04-Feb-03 Expires on: 04-Feb-13 Last Updated on: 02-Dec-09 Registrant: Hawaii State Public Library System Administrative Contact: Tam, Vernon vernon@lib.state.hi.us ============== What went wrong is that someone wasn't checking their emails! I've owned domain names from godaddy and you get a bunch of reminder emails before your domain expires! Someone drop the ball on this one and didn't renew it! Pay up and the website will be up shortly!
on February 5,2013 | 06:58PM
mitt_grund wrote:
Person in question retired from system some years back. Email account would have been shut off. However, expiraion date was readily available and could have been monitored..
on February 6,2013 | 06:19AM
soundofreason wrote:
That's ok, they'll just copy over the backup. There IS a backup.......right?
on February 5,2013 | 06:47PM
PCTekHI wrote:
It does say on that godaddy.com (http://librarieshawaii.org/) . . NOTICE: This domain name expired on 02/04/2013 and is pending renewal or deletion. . .
on February 5,2013 | 07:11PM
IAmSane wrote:
This isn't a big deal. I own four domain names, and I believe you have around three months past your expiration date to renew before you lose the domain name completely. There's a huge fee if you try to renew 10 days or so past the expiration date. Around $300-500, I think. Still, they should have had automatic renewal enabled...
on February 5,2013 | 08:48PM
pridon wrote:
Probably have to put it out to bid and thne wait for someone's brother in law to buy it and then buy it back from him for 20 X the renewal price.
on February 6,2013 | 06:07AM
soundofreason wrote:
Not a big deal agree but to think that NO ONE in the State can book a reminder date or an autopay via State credit card is UNbelievable. And the State has asked to run HOW many ventures? Housing....Prisons.....Loans for the poor....etc. Find out who SHOULD have been the one to renew and let THEM pay for the overtime this is causing. THAT'LL learn 'em.
on February 6,2013 | 06:41AM
svkamahoi wrote:
Actually, the web site IS working, you just have to access it differently. I just got in and was able to both renew some books and search for others.
on February 6,2013 | 06:39AM
control wrote:
Domain names are the responsibility of the webmaster. Many boomers are retiring and no one is brought in ahead of time to train from the person who is leaving. They go and all that historical knowledge walks out the door with them. Its a serious mgmt issue who honestly don't have a clue. The new guy or gal is pretty much left on their own to figure out what their job is and how to do it.
on February 6,2013 | 07:07AM
krusha wrote:
I'm guessing maybe they outsourced his job to some mainland vendor.
on February 6,2013 | 10:06AM
Maneki_Neko wrote:
They must have hired Rollman.
on February 6,2013 | 07:13AM
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