POSTED: 01:35 p.m. HST, May 15, 2013
LAST UPDATED: 03:33 p.m. HST, May 15, 2013
Hawaiian Airlines once again led U.S. carriers for punctuality as 91 percent of its flights arrived on schedule in March. The industry average was 79.8 percent.
The perennial on-time performance leader also led the industry in fewest flight cancellations with six out of 6,000 flights, or a cancellation rate of 0.1 percent, according to data released today by the U.S. Department of Transportation in its monthly Air Travel Consumer Report.
Hawaiian was sixth out of 16 carriers for fewest mishandled baggage reports with 1,832 out of 799,742 passengers, or 2.29 per 1,000 passengers; and ninth for fewest consumer complaints with six, or 0.70 per 100,000 passengers.
In the quarterly denied boarding category, Hawaiian was third with 51 passengers involuntarily denied boarding, or 0.21 out of 10,000 passengers.