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Hawaiian Airlines topped U.S. carriers for punctuality in March

By Star Advertiser staff

LAST UPDATED: 03:33 p.m. HST, May 15, 2013

Hawaiian Airlines once again led U.S. carriers for punctuality as 91 percent of its flights arrived on schedule in March. The industry average was 79.8 percent.

The perennial on-time performance leader also led the industry in fewest flight cancellations with six out of 6,000 flights, or a cancellation rate of 0.1 percent, according to data released today by the U.S. Department of Transportation in its monthly Air Travel Consumer Report.

Hawaiian was sixth out of 16 carriers for fewest mishandled baggage reports with 1,832 out of 799,742 passengers, or 2.29 per 1,000 passengers; and ninth for fewest consumer complaints with six, or 0.70 per 100,000 passengers.

In the quarterly denied boarding category, Hawaiian was third with 51 passengers involuntarily denied boarding, or 0.21 out of 10,000 passengers.

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Ronin006 wrote:
This is so stupid. Of course Hawaiian Airlines has the best on-time record and why shouldn’t it? After all, it flies mainly to and from fair weather locations whereas the big airlines with which HAL competes fly to and from airports that frequently have flight delays caused by snow and other severe weather conditions.
on May 15,2013 | 01:45PM
hanalei395 wrote:
All is fair in love, war and airline punctuality.
on May 15,2013 | 04:52PM
HAJAA1 wrote:
Pfft. And last when it comes to handling bags and customer complaints.
on May 15,2013 | 03:02PM
kennie1933 wrote:
With all the fees and high ticket prices, the LEAST they can do is be on time!
on May 15,2013 | 05:17PM
localguy wrote:
Hawaiian Airlines is completely undeserving of this punctuality accolade. Everyone knows they fly primarily to sunny destinations. And they also extended their flight times compared to years ago, giving them a larger cushion to make up time. A more fair standard would be to give more weight to airlines flying to airports with frequent adverse weather. A more level playing field would show Hawaiian is no standout airline, mediocre at best. Oh, you know the HI Airlines CEO slipped this standard into his contract so he can collect more undeserved bonus money. No ethics from this CEO, just pay me more and more and more. Sad.
on May 15,2013 | 05:22PM
hon2255 wrote:
Ticket prices so high to the west coast , on Hawaiian , to LA or Las Vegas , over 800 in some cases, forget it, Southwest Airlines , hurry up and get your routes , we need more competition !
on May 15,2013 | 05:25PM
hanalei395 wrote:
Southwest can't hurry. Right now, Southwest current fleet of 737's are incapable of long flights over water. And it won't be until 2017 when Southwest gets its first fuel-efficient 737 MAX, an improved model of the long-range 737-800.
on May 15,2013 | 06:08PM
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