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Hawaiian Airlines first in U.S. in on-time performance at 94.6%

By Star-Advertiser staff


Hawaiian Airlines led U.S. carriers in on-time performance in July with 94.6 percent of its flights arriving on time, according to a report released today the by U.S. Department of Transportation.

A flight is considered on time if its arrives at the gate within 15 minutes of its scheduled arrival time.

The state's largest carrier also ranked first in July for fewest flight cancellations at 0.1 percent, representing four cancellations out of 6,646 total flights.

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W_Williams wrote:
Good for being on time. Not good in customer service. Many of their agents at HNL are not very nice. Okay, they are rude. If I was a tourist I'd think twice about flying Hawaiian from Honolulu. Hawaiian has better service at Seattle and sometimes at LAX.
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