Quantcast

Tuesday, September 02, 2014         

 Print   Email   Comment | View 5 Comments   Most Popular   Save   Post   Retweet

HECO upgrades outage reporting system

By Erika Engle

POSTED:
LAST UPDATED: 12:06 p.m. HST, Oct 24, 2013


A new automated outage reporting system capable of handling thousands of phone calls at a time has been implemented by Hawaiian Electric Co.

The new system can be accessed via an 11-digit toll-free number, versus the former, 7-digit local call.

The new number is 1-855-304-1212, and can be used around the clock to report outages, downed power lines or other problems with electric service, according to a HECO statement.

The old number, 548-7961, will remain operational temporarily to help customers transition to the new number. Callers who use the old number will be connected to the new automated system, which was created by Ohio-based Twenty First Century Communications.






 Print   Email   Comment | View 5 Comments   Most Popular   Save   Post   Retweet

COMMENTS
(5)
You must be subscribed to participate in discussions


IN OTHER NEWS
Breaking News
Blogs
Political Radar
Teamsters

Wassup Wit Dat!
Really… Wassa Mattah You?

Kaleo O Kalihi
Osaka Aug 2014

Wassup Wit Dat!
Have A Good One

Island Crafters
Show Your Support

Political Radar
Rejection

Political Radar
`You are my strength’

Political Radar
Rally caps