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Hawaiian Airlines first among U.S. carriers for punctuality in November

By Star-Advertiser staff

LAST UPDATED: 1:01 p.m. HST, Jan 14, 2014

Hawaiian Airlines held onto its customary top spot for on-time performance.

The state's largest carrier completed 93.9 percent of its domestic flights in November within 15 minutes of their scheduled arrival time, according to the U.S. Department of Transportation's monthly Air Travel Consumer Report released today.

Hawaiian's on-time performance easily topped the 83.5 average for the 16 reporting carriers.

In other categories, Hawaiian was second for fewest flight cancellations with 0.1 percent, or eight out of 5,838 flights; fourth in fewest consumer complaints with 0.39 per 100,000 passengers; and sixth for fewest mishandled baggage reports with 2.08 per 1,000 passengers, or a total of 1,478 for 711,266 passengers. 

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