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Hawaiian Telcom boosts broadband speed

By Erika Engle

LAST UPDATED: 08:07 a.m. HST, Feb 25, 2014

Internet speeds of up to 500 megabits per second (Mbps) download and 50 Mbps upload have been announced by Hawaiian Telcom, which claims the speeds are significantly higher than others offered locally.

"Hawaiian Telcom's expansive deployment of fiber optic technology is connecting Hawaii to the world with speeds never before seen in the islands," said Eric K. Yeaman, Hawaiian Telcom president and CEO, in a statement.

Many Oahu consumers will be able to sign up for broadband speed-tiers of 100, 300, and 500 Mbps beginning Sunday, the company said.

The areas of Oahu covered by the announcement were not named and no sign-up dates were announced for neighbor island consumers.

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mauidano wrote:
"The areas of Oahu covered by the announcement were not named and no sign-up dates were announced for neighbor island consumers." What's the point of this announcement? So HawaiianTelCom can do this but they can't tell you where or even IF for anywhere else?
on February 25,2014 | 07:24AM
Paco3185 wrote:
And if you call and ask when it will be available in your neighborhood there reply is "we don't know!" Oceanic is ripe to be taken down but it files not look like it will happen anytime soon . . .
on February 25,2014 | 07:54AM
1local wrote:
remember speed is not guaranteed - only up to....
on February 25,2014 | 09:31AM
Winston wrote:
Go to their web site and plug your address/zip in. They just installed in my neighborhood.
on February 25,2014 | 09:50AM
beachbum11 wrote:
The service from hawaiiantelcom hast been getting worst. Their customer service is next to nothing. Can t get a straight answer to any of their services. The management from out of state don t care about us. I am thinking real hard about switching to satellite for all of my need. I already have Directv for five years with good service. Maybe the right time to cut the line. No answers as to where there will be improved service. Maybe just a sales memo with no real improvement. Have a happy malasada day
on February 25,2014 | 08:21AM
awahana wrote:
No thanks you rotten company.
on February 25,2014 | 08:57AM
BlueDolphin53 wrote:
It's probably "theoretically" possible and is working in some lab enviornment. So "techincally" they can say it's now available. All tech companies play this game.
on February 25,2014 | 08:57AM
hanabatadayz wrote:
for a homeowner you don't need all that speed..you're only wasting your money..15mb will do u just fine
on February 25,2014 | 09:04AM
GooglyMoogly wrote:
Just remember folks, these advertised speeds are only guaranteed within your ISPs network. Once you're out on the internet-at-large, your mileage may vary. This applies to ALL providers, not just HT.
on February 25,2014 | 09:07AM
Mahalo wrote:
Doesn't matter you wont get any one on the phone. Been calling for 3 days and NOTHING.. last night we had the phone on hold from 8pm until this morning when I woke up and still had the music playing... IF YOU NEED SERVICE THEY ARE HORRIBLE..
on February 25,2014 | 09:10AM
svkamahoi wrote:
I have HawaiianTel internet and checked my speed just last night - 1.2 mbps. Yep, one point two. It is definitely less expensive than Oceanic, but 1.2 mbps? Hawaiian Tel should be ashamed.
on February 25,2014 | 10:07AM
Winston wrote:
There are some areas where the max was advertises at 3mbps, like my area until they recently installed fiber and advertised up to 21Mbps. Have they installed the fiber in your area? I'm considering ditching Oceanic due to cost.
on February 25,2014 | 10:13AM
KaneoheSJ wrote:
If it is available in my area, I will get it faster than 50 megs per second. I'm tired of Oceanic's high prices and service.
on February 25,2014 | 10:43AM
Kealii wrote:
Service? What service? Actually I've had both providers. And while HawaiianTel.com is no angel they are leaps and bounds better than Oceanic.At least I don't get the peak hour slowdowns like I did with Oceanic. But where you live and what circuit you're on plays a big part in getting consistent speeds.
on February 25,2014 | 02:13PM
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