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Hawaiian Airlines cancels flights to Hilo, Kona and Maui

By Star-Advertiser staff

POSTED:
LAST UPDATED: 03:06 p.m. HST, Aug 07, 2014



Hawaiian Airlines said it has canceled Thursday evening interisland flights to and from Hilo, Kona and Maui and moved up the departure of a Maui-Los Angeles flight.

Hawaiian Flight 56 from Maui to Los Angeles is now scheduled to leave Kahului Airport at 5 p.m. It was originally scheduled to leave at 9:40 p.m.

The airline asked customers on Flight 56 to arrive at the Kahului airport as soon as possible. Any travelers unable to make the earlier departure will be re-scheduled on the next available flight to Honolulu to connect to Los Angeles.

Hawaiian said it call center is experiencing a high volume of calls and asked customers to check their flights online at HawaiianAirlines.com.

Among all airlines more than 50 flights have been canceled into or out of Hawaii airports.

The state Department of Transportation said at 10 a.m. Thursday that all of the state's airports remain open.

United Airlines, American Airlines, WestJet and JetStar collectively canceled 10 arriving flights at Honolulu Airport Thursday and 16 departing flights. 

For Maui, seven arriving flights and eight departing flights were canceled.

On Hawaii island, four arriving flights and four departing flights were canceled for Kona and there was one arriving flight and one departing flight canceled in Hilo. 

On Kauai, there have been two canceled departing flights.

Island Air will cancel flights servicing Maui and Lanai beginning Thursday afternoon and will suspend all flights on Friday because of hurricanes Iselle and Julio. All flights servicing Kauai on Thursday will continue to operate until its last flight departing at 7:34 p.m. The local carrier is hoping to resume its normal flight schedule on Saturday.

Guests who are ticketed for travel on Island Air from Thursday through Tuesday will be permitted to change their flight without charge by contacting reservations at 800-652-6541, 7 a.m. to 6 p.m. Changes must be made prior to the departure of originally scheduled flights. The reservation call center hours of operation have been extended on Thursday and Friday from 6 a.m. to 10 p.m.

Hawaiian Airlines said customers who are ticketed for travel on Thursday and Friday will be permitted to change their reservations without charge to flights through Tuesday. The change must be made prior to the departure of the originally scheduled flight, and changes must be in the same class of service (i.e., coach to coach or first to first).

Changes must be made by Hawaiian Airlines personnel. Customers needing assistance should call Hawaiian Airlines at 800-367-5320.






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