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Phone outage in Kapalama might last a week

By Star-Advertiser staff

LAST UPDATED: 3:24 p.m. HST, Jul 19, 2011

About 100 Hawaiian Telcom customers in the Kapalama area might have to go a week without telephone and Internet service.

The services, out since Friday, are expected to be restored by Saturday, a company spokesman said.

The outages, centered on Houghtailing Street near Aupuni Street, were caused by an underground cable damaged by a water leak from a broken pipe. The company said it may have been caused by construction work in the area.

Hawaiian Telcom apologized for the inconvenience to the affected customers and thanked them for their patience.

Customers who have yet to report their loss of service should call the company's 24-hour repair center at 643-6111.

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