Question: I filed my Hawaii state tax late March for 2013. I am due a refund of nearly $7,000, but have not received it yet. When I checked the status online, it said that amount had been processed, but that no refund is due. When I called, I was told that because of my credit for photovoltaic installation, my refund was under review. How long does it take?
Question: I just got my absentee ballot for the primary election. There was a note that said I must choose a political party to which I belong, and once I choose a party, I cannot vote for any candidate outside that party or my vote will be voided. When was this ridiculous law passed?
Question: Regarding Gov. Neil Abercrombie's campaign commercial in which he plays a taxicab driver: Even though it is a commercial, aren't the governor and his passengers supposed to buckle up? It's the law.
Question: When and where can the absentee ballots be dropped off? I know the ballot can be mailed in the prepaid postage envelope provided, but I do not like the idea of having my signature, name and address on the outside of the envelope for whoever to see. Why can't the signature part be on the inside yellow envelope?
When will the striping on the H-1 freeway between Kahala and First Avenue be clearly marked? Especially during the evening time, it is difficult to distinguish the lines for each lane as you're driving. I believe an accident will occur because of this.
I live one block from a bus stop where the two airport buses, the Nos. 19 and 20, stop. You would think it would service residents who want to get to the airport without paying a lot for a taxi or shuttle.
What is the status of the Ala Wai Dog Park? It was reported that the park was supposed to open this spring. Then a gentleman near the park a month ago said the park would open in June after some water fountains were installed. It's now July, and there is still a padlock on the gate.
Question: Around the condominium being built across the Ward Theatres is a huge fence at least 10 feet high. On the wall are plastered photos of the condominiums and large signs advertising the condo sales.
Question: I went to the City Square driver licensing and state ID office in May and June and waited in line at 5:30 a.m. both days. There were about 35 people ahead of me, and the lines got much longer. As soon as the door opened at 7:45 a.m., these people (who were not in line) cut in front of those patiently waiting in line.
Question: Several months ago streets in Hawaii Kai were repaved. Many of the manhole covers were removed and left on the curb, replaced by new covers. We now have many manhole covers lined up and down streets such as Lunalilo Home Road.
Question: Who is responsible for the no-smoking signs at bus stops? I did not think any were up at the makai side of Ala Moana Center (nor have I seen any on the mauka side), but then noticed two signs, one each on poles with bus numbers.
Question: Regarding the June 12 Kokua Line on what drivers should do when they're stopped at an intersection and an ambulance approaches from the rear: Quite some time ago the city equipped traffic lights with sensors to allow emergency vehicles to pass.
Question: What is happening with the old Honolulu Advertiser building? When they first announced plans to build condominium buildings at 801 South St., they said Hawaiian Dredging was going to buy the front part of the property and turn it into corporate headquarters. Is that still going to happen?
Question: New signs posted on the bathhouse at Ala Moana declare it illegal to use shampoo, soap or conditioner at the beach showers since the runoff may enter the ocean. What about the folks with suntan lotion going into the water or showering off?
Question: I got into an automobile accident recently. I called 911, and they sent a police officer. I asked the officer if I could have a written report, but he said they don't do any written reports for automobile accidents.
Question: Recently a television newscast talked about illegal car window tinting and a new law. Can you explain window tinting that is legal, what the law is about, when the law will take effect and how can tinting be "tested" for percentage of darkness?
A while back on a Sunday, a roofing company worked a full day on a neighbor's house. I called the state Department of Health to report this violation of noise law and got a recording machine as they are not open on Sunday.
Question: What are the rules regarding turning left into driveways across a contra-flow lane? On Kapiolani Boulevard in the Ala Moana area, a contra-flow lane is set up going Ewa in mornings and Diamond Head in afternoons.
Question: I’m calling about a person who’s driving around in a Jeep with an illegal veteran’s license plate. He’s not a veteran. He’s never been in the military. Whom do I call, or can you help get him to remove his license plate?
QUESTION: Is the Pearl Harbor Bike Path ever going to be continued Ewa of Waipahu Depot Road? Also, who is responsible for its maintenance? The canal that runs along the trail is often filled with debris.
QUESTION: While reviewing my AARP homeowners insurance policy, I noted it offered a "retiree credit" and a "renewal credit." I was told that Hawaii was one of the few states that didn't allow AARP to offer those credits to policyholders.
Question: I live in the Kukui Plaza condominium, where residents were informed by management that during an inspection by the Honolulu Fire Department and due to a new fire code, there would be no barbecuing immediately on the million-dollar, award-winning designed garden deck of our complex.
Question: As a follow-up to whether it is safe to swim in or eat fish from the Ala Wai Canal in the April 9 Kokua Line (is.gd/AVN3Mv): Because Waikiki and Ala Moana are so close to the Ala Wai, I'm sure pollution gets pushed to both beaches.
Question: I recently renewed my license for two years and wasn't required to present any documents as I already did that in 2012 when the law required them... Would you be able to clarify the need to present documents again?
QUESTION: Wasn't the boat ramp for the public in Ko Olina supposed to have been built by the end of 2013? I also heard that the Phoenician boat ramp at Kalaeloa is not free -- there is a fee for using it. Is this true?
Question: Regarding the condition of the restrooms at Hawaii State Library addressed in Kokua Line -- is.gd/tWLDOv: Why can't they be locked with keys available upon request? "Questionable" patrons can be accompanied by a security guard. Everyone is entitled to use a public restroom, but no one should be allowed to misuse it.
Question: On Pali Highway, there's a drive-off to a lookout where you can see the Honolulu Memorial Park pagoda. A lot of old building material and other stuff has been thrown over the side. Can you kindly inform whoever takes care of this area?
Question: I live in Ewa by Gentry. Yes, it is in the flight path of Honolulu Airport, and I did sign a covenant that stated airplanes will fly directly overhead between 7 a.m. and 7 p.m. Once in a while, the airport does runway work that requires planes to fly at all hours overhead, but that's only for a few days and not very often.
Question: Could you tell me why the parking lot adjacent to the downtown post office at 335 Merchant St. has a 24-hour/30-minute parking policy, since the post office is ostensibly closed at night and on the weekends?
Question: Is it OK to laminate your Medicare and HMSA cards? These cards are required when we register at the Medical Group and for lab tests. The Medicare card is also used to verify Social Security numbers.
Question: Regarding work on the H-1freeway: By the Waipahu exit and by the Palama Settlement area, it looks like they are putting light poles in the shoulder lane. It scares me to think that they're doing that, making narrow roads narrower and more dangerous for drivers. What are they doing?
Question: I've been seeing TV reports about Lanakila Meals on Wheels, which is subsidized by the state. But there is another organization called Meals on Wheels that is not subsidized by the state. Can you clarify the differences between the two?
Question: Can you update the public on the results of the recertifying of store security guards? How many retained their jobs, how many were let go? And the names of their companies? Were there any felons hired?
Question: New poles are being placed next to old electric utility poles in Palolo, many of them only a few inches apart. Are there plans to remove the old poles once this project is completed? I fear that the old utility poles will be left in place, leaving Palolo to look like a utility pole jungle.
Question: My family went to the Pali Lookout recently and noticed that there is now paid parking. Where does that money go? Is it paying for maintenance of the land? What are they having to do there that they didn't do before?
Question: I seem to have gotten on some political phone message system for one of the people running for office. Almost every day I get calls that fill my landline answering machine. How can I get rid of these annoying calls?
Question: Can you find out why your newspaper never reports attendance at the home games of the University of Hawaii men's basketball games? Attendance is reported for away games and for all other sports. What's the secret?
Question: I go to the Hawaii State Library on King Street weekly. For years, overloaded carts and other items belonging to the homeless are placed on library property and at the entrance steps. One day, the stench coming from two carts was overwhelming.
I am a senior citizen and have to renew my driver's license every two years. Last time, it was very frustrating. I finally got all the documents requested and got my license. My question, if you know, is, Do I have to take all those documents with me when it's time for me to renew again?
Question: The property owners at 2792 Pacific Heights Road have covered over the city's asphalt pavement with grass, plants and pots in front of their lot where a bus stop turn-out area was. Is this allowed?
Question: I work in a small store. One day, as I approached a customer, he blew out a puff of vapor from an e-cigarette and left quickly. I encounter many users who impart the slogan, "It's not smoke, it's vapor. You're welcome."
Question: I live in Niu Valley and run two to three times a week on Kalanianaole Highway toward Hawaii Kai. For over two years, the Maunalua Bay Beach Park restrooms have been closed for work on a sewer system.
QUESTION: We have lived in Kailua for 40 years, but now have a major fly problem that's been escalating for well over two years. At any given time, I can stand in my front yard and count 15 flies on one leg alone, if not more.
Question: I'm calling about the bus stop kitty-corner from City Hall and across from the Hawaii Public Library on South King Street. On Feb. 13 there was a homeless lady who uses her clothes as her bathroom there.
Question: Who can I contact to complain about the roadwork on Waialae Avenue? A couple times during the workweek during rush hour, they closed one to two lanes at 7 a.m., causing traffic to severely back up on Waialae. Why can’t they wait until rush hour is over to minimize the impact?
Question: I live in Kaimuki. My neighbor constantly is burning dry leaves from his mango tree. The smoke is terrible and going into all the neighbors houses, especially during Kona winds. Is burning leaves and brush and old branches allowed?
QUESTION: The wash-down area for boats at Maunalua Bay in Hawaii Kai recently was relocated to an area parallel to Kalanianaole Highway to allow repairs to the deteriorated pavement at the original wash-down area.
Question: We live in Makaha, and there is no safety-check station out here anymore that will do safety checks on motorcycles or boat trailers. There used to be several stations out here where we could take our motorcycle.
Question: I am cognizant there is a ban of smoking in city parks. Does the law also pertain to the parking lots? I have observed numerous individuals smoking in the parking lot of the Patsy Mink Central Oahu Regional Park.
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