Carpenter bees bore a hole in a roof beam, and as soon as that hole is "cemented" closed by us or an exterminator service, the bees bore another hole. At this moment the bees are winning this war! Can anyone help us? • Isn't the Honolulu Zoo in an area in danger of tsunami and storms? • Mahalo to an unknown gentleman
Please alert senior citizens applying for a replacement Social Security card or renewing their passport online to be sure to scroll down to official government websites and not on fraudulent sites listed first. • Reporting Fraud • Mahalo to two good Samaritans
Question: In cleaning out my garage, I found several sets of license plates that date back at least 20 years. Do I need to return them to the city, can I throw them away or can I sell them at the swap meet?
Q: Why can't we use up the bags that we bought under the current rules, showing that we bought them prior to the rules change? I have a small business that will be out a couple thousand dollars just on bags.
Question: I was eating dinner as a helicopter nearby flew over the Stairway to Heaven searching for a missing hiker, and I got to thinking: The military has a number of heat-seeking devices, which might be useful in such search and rescue missions.
Q: Many of us now recycle plastic bags from the markets for trash disposal. Will the ban on plastic bags in July mean these bags can't be used for trash also? • Q: In case of an accident and I render aid to the victim and the victim dies, will I be held responsible and sued?
Q: Out of the many branch libraries in the Hawaii State Public Library System, which one is the busiest in terms of books and other items loaned out? (P.S. The personnel at all the branches I visit are all very pleasant and helpful.)
Question: How and where may I obtain a death certificate of a person to whom I wasn't married, was not of blood relationship, but was lovingly dedicated to, including buying a condo jointly. My partner died in 2013.
Question: Why are the kiawe trees dying along the Leeward Coast? Several weeks ago I noticed the branches/leaves on the trees
on the ocean side of Farrington Highway appeared to be drying up/dying and now have spread to cover entire trees.
Q: I am a regular commuter along the Pearl Harbor bike path. Although signs clearly say, "no motorized vehicles," mopeds run up and down the path. Can anyone please take the initiative to clean up this pathway and make it a pleasant biking/walking/jogging trail for families?
Question: Can you give us more information about the "Obama phones" -- free cellphones given out by cellphone companies? I filled out an application from Bluebird Wireless, emailed it in two months ago and got no reply. Are there companies in Hawaii where I can walk in and get a phone?
Q: I have heard there are labyrinths in Hawaii, including at the University of Hawaii-Manoa. Can you tell me where they are and why they were built? A: The Labyrinth Society lists 22 in Hawaii, including "portable" ones.
Q: We have not noticed any roadwork going on, no resurfacing, repaving or repairs on Beretania Street, from University Avenue to South Street. Nothing has been done and the road is awful. What about finishing Beretania -- or even starting work on it?
Question: Can you find out why the Makapuu Trail parking lot gate was closed and locked two out of the three days over the Presidents Day holiday weekend? Only on Presidents Day, Monday, was the parking accessible.
QUESTION: I'm a senior. I don't have a computer. I don't have the instruction book for the 1040A or Schedule A and B that I need to begin my income taxes. I can't find any place on this island that has the booklets or forms for us to use.
Question: I am a retired serviceman who is rated 100 percent disabled by the Veterans Administration. I had to go to the federal building, but found there are no disabled parking stalls assigned there. Why?
Question: Are there any rules/ordinances regarding boats and cars parked on streets, especially in residential areas? We live in Mililani, and both sides of the street are full of cars and boats. It's hard to drive in and out of a two-lane road.
Question: In regards to news that the Makapuu Trail will be closed for repair: It will take up to six months (probably longer). Repaving, adding seating areas, better lookout areas, etc., are all good. But why can't there be any money put aside to add some basic needs, like portable toilets, or some way to have some water available for people to have?
Q: Can you identify and stop who in the state Department of Public Safety is abusing the Nixle emergency system by sending out announcements like the one on Feb. 4, "Man arrested by state sheriffs for stealing restaurant tip jar?"
Q: I have an egg allergy that prevents me from getting the normal flu vaccine, which is grown in eggs. A new vaccine that doesn't use eggs, called Flublok, has been available for over a year, but I can't find anyone who offers it?
Question: Sunset Memorial Cemetery in Pearl City is in deplorable condition. Grass is so high it's difficult to locate graves. Who is responsible for the upkeep of that cemetery? We need to know! (Two complaints received.)
Question: Some neighbors and I would like to petition for a four-way stop at Kainalu Drive and Mookua Street in Kailua. It is the only through street from Kalaheo Avenue to Maluniu Street, therefore is very busy.
Q: I saw an ABC news report that said law enforcement officers in Los Angeles and across the nation were clamping down on people illegally using disabled parking placards with fines of hundreds or thousands of dollars. What is Honolulu doing to enforce this law?
Q: I was called for jury duty and a number of people did not show up. The judge said something about issuing a bench warrant. What is this and what is the penalty for not reporting for jury duty? Is it different for state and federal courts?
Question: If the city is collecting trash in gray bins to burn at HPOWER, which saves money, why are we putting newspapers and cardboard into the blue recycle bins, when recycled refuse costs the taxpayers money to ship off island?
Q: I am usually asked to renew the registration of my alarm about October each year. What has happened to the alarm registration process and procedures? Do I need to do anything? • Q: Where can we drop off old telephone books this year to be recycled?
Question: I'm a cancer physician. In my last practice in California, I was accustomed to filling out paperwork for appropriate patients to acquire medical cannabis. I wished to continue that practice here.
Question: How is the University of Hawaii Manoa's College Hill, the large house near the Manoa campus that was previously used as the UH president's residence, used now? I don't think it's been used as the president's residence since 2009.
Question: Would you explain to the many drivers who use Waialae Avenue in Kaimuki every day, why after months and months of repaving work and completion dates extended multiple times, when the road was finally repaved and a delight to drive on again, why it is now being torn up again by Hawaii Gas?
Q: What can a homeowner/resident legally do to address mess-making animals on your property? Is it legal to trap or poison? How about random audio bursts that scare off the birds? • Q: How should a widow be addressed: Ms. or Mrs.?
Question: The traffic signal at University Avenue and Coyne Street in Moiliili is still not operating. Will it be turned on soon? In October, after installation of the lights was completed months earlier, you said the city was awaiting Hawaiian Electric Co. to complete its work. No target date was given other than before the cycle track was completed, by November or December.
Last year signs were posted on property line walls of Wilhelmina Rise stating "Private Parking" for the strip of land between the street and walls. The city's Code Enforcement Branch, the inspector said the city cannot enforce whether an owner displays such a sign. Is this true?
Q: Is it true that both the items in the blue bin and the trash bin at Honolulu Airport all end up at the landfill? Isn't that a little deceiving? Many folks assume they are doing a good thing by separating their recyclables from the trash. • Going Green events for January • Mahalo for regular cleanup
Question: I drive on the H-2 freeway a lot and sometimes see vehicles with U.S. government license plates driving recklessly or speeding. Whom do I call to report them? I know whom to call for state or city vehicles but not for federal vehicles.
Question: A neighbor continually feeds animals in the morning. I see mongooses and other animals feeding, besides birds. There is a lot of bird poop in the driveway and garage area. Isn't there a law against that?
The tap water in Maunawili has begun to have a strong chemical taste, which it never had before. Is this a temporary issue or the new normal? • Where can I go for a state ID card? Can you provide any information and office times? • Mahalo to honest young man for turning in handbag
Question: I have had to call the unemployment claims office at the state Department of Labor ever since I got laid off. Two numbers are provided -- 586-8970 and 586-8971 -- but it is nearly impossible to speak to someone, despite multiple attempts.
QUESTION: Nearly every day at approximately 10:30 a.m. and 1 p.m. at the Moanalua Recreation Center, the Freeway Service Patrol is there with at least two tow trucks. They cone off the entire area beneath the overpass and sit on their lawn chairs.
QUESTION: I found a "no parking" sign fronting the side lawn at my address and other properties throughout Mariners Cove in Hawaii Kai the beginning of November. I called the company "Green Thumb" named on the sign and was told this was for a city project to plant trees.
The Hawaii Automobile Dealers Association says "Hawaii's needlessly cumbersome paper processing" system is behind delays in dealers obtaining motor vehicle registrations and metal number plates for new car buyers.
Question: What gives McDonald's at Waialae and Palolo the right to use Waialae Avenue as a loading lane for drivers waiting to enter its drive-thru and thus block a lane of Ewa-bound moving traffic on Waialae Avenue? This happens at certain times of day, not all day or all night.
Question: The sprinkler at a house in our Waikele neighborhood has been running 24/7 for at least 10 days. The owners only spend a few weeks a year here and are currently in Japan. We don't know how the sprinkler went on.
Question: I noted on the screen at the Honolulu Museum of Art Doris Duke Theatre that the state Department of Labor and Industrial Relations has donated $10,000 to the Museum Business Council. What is the rationale or connection for the state doing so? Who made the decision? Isn't the state supposed to be hands-off in giving money to private, profit-making entities?
Question: I know that you have published a few articles about the new bike lane on King Street, and I think we are just going to have to see how it works out during the "pilot program" period. However, one of my main concerns now is parking. What parking is allowed on the mauka side of King Street?
Question: About 8:45 a.m. one day, my neighbor began flying his drone over houses and in the park near my house. This continued through our breakfast with a sound that mimics a hundred mosquitos. About 11 a.m., I went into my backyard and found the drone flying above me.
Question: I was exiting Kaiser's Honolulu Clinic onto South King Street recently and looked both ways as we automobile drivers have the sidewalk, green bike lane and at least two more lanes to view before proceeding safely.
Question: In March, we drove to the Waialae Iki V Community Association gated community on Laukahi Street and expected polite clearance to proceed on the public access to Wiliwilinui Ridge Trail, a state Na Ala Hele trail.
Question: Every morning I drive down Kainalu Avenue in Kailua, past the intersection by the fire station/police complex, past Kailua Intermediate School and on into Enchanted Lake. Elementary and middle school students I see riding bikes without helmets far outnumber those who wear helmets.
On Sunday, Oct. 12, we went to Ala Moana Park to spend the day with friends and were shocked to see the number of dogs in violation of the "no animal" ordinance: 37 on Magic Island alone and another 14 throughout the rest of the park.
Question: In the past you have reported that some schools and other organizations hire off-duty cops to direct traffic or to provide security. Who pays their workers' compensation or other costs if they are injured in the course of these off-duty activities? I hope it is not the taxpayer.
Question: On the election ballot questions, if I don't select either a "yes" or "no," will it count as a "no" vote? If I vote "yes" and "no," will it invalidate the whole ballot or just the question in which both boxes were marked?
Question: The Star-Advertiser had an article about Waimalu being a flood zone. The rail is being built in this area. My understanding is that you can't build anything in a flood zone, especially the rail. Can you correct me if that's not true?
Question: As a fan of classic cars, I have often tried to get a clear answer to what I have always thought to be a rather
straightforward question, but I guess it's not: What is the exact procedure to secure a "horseless carriage" license plate
for a classic car in the City and County of Honolulu?
Question: It's been two years since the University of Hawaii has had a mascot. Are they doing anything to get one, or are they ever going to get one? Answer: There are no current plans to replace UH's former mascot, Vili the Warrior.
Question: Hurricanes that form in the East Pacific travel west for 2,000 miles on a track that would take them south of Hawaii. But when they near Hawaii they tend to turn north or northwest, threatening Hawaii. Why? Why don't they keep traveling west?
Question: I parked in a metered stall on Nuuanu Avenue, fronting the Mei Sum dim sum restaurant. I put 70 cents in the meter and got 11 minutes of parking time. Are the meters broken? How much time do you get for every dime or quarter you put in?
Question: My fiance and I are visiting my family in Kaneohe. In the first three days we were here, we received two parking tickets on the same street near a bus stop. I have photos that show one car parking closer to the bus stop than I parked, before the stop, and another one that shows a car parked after the bus stop, next to a driveway, where I also parked.
Question: I'm just wondering about those new "parklets" in Kakaako. It was said that these are for public use and they are located on city streets. How will these new parklets not become new homeless shelters? Are there laws stating who can use these and when they can be used?
Question: What is our state's community quarantine or isolation laws/procedure regarding highly infectious diseases like Ebola? I read a National Public Radio article that said it is 99.9 percent a state practice to determine when to quarantine someone involuntarily, which surprised me.
Question: Regarding the article about people now being able to put their veteran's status on their driver's license: There was no mention about charges. I called the driver's licensing division and was told there will be a $6 charge. Is this correct?
Question: Recently fishermen and families who enter Paiko Beach through the one remaining public easement (127-A) are being
told by several residents that they cannot set up poles, stand or sit beyond the high-water mark as they are trespassing on