Use audit to find DMV's problems

POSTED: 01:30 a.m. HST, Feb 11, 2013

~~<p>Most people have a horror story to share about standing in line at the city's Division of Motor Vehicles, Licensing and Permits. The close encounter with the DMV is a common experience in Honolulu and in most major cities — it's an agency where most people have to make an appearance at some point because most people have a car registered.</p>
<p>Into what's already a bureaucratic juggling act are now added new tasks, and it's clear that the DMV could use independent advice on getting things in hand.</p>
~~

Most people have a horror story to share about standing in line at the city's Division of Motor Vehicles, Licensing and Permits. The close encounter with the DMV is a common experience in Honolulu and in most major cities — it's an agency where most people have to make an appearance at some point because most people have a car registered.

Into what's already a bureaucratic juggling act are now added new tasks, and it's clear that the DMV could use independent advice on getting things in hand. Login for more...