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Stop back-billing water users


POSTED: 01:30 a.m. HST, Dec 04, 2013

~~<p>To blame persistent billing errors that affected nearly 80 percent of Oahu's water customers on a &quot;technical glitch&quot; defies imagination, but that is essentially what Honolulu's Board of Water Supply has done.</p>
<p>The semiautonomous agency has largely solved its billing debacle on the backs of its customers, and must be held to a higher standard should these problems recur.</p>
~~

To blame persistent billing errors that affected nearly 80 percent of Oahu's water customers on a "technical glitch" defies imagination, but that is essentially what Honolulu's Board of Water Supply has done.

The semiautonomous agency has largely solved its billing debacle on the backs of its customers, and must be held to a higher standard should these problems recur. Login for more...



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