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Energy reports evaluate households’ usage, savings

By June Watanabe

POSTED: 01:30 a.m. HST, Apr 30, 2014

~~<p><strong>Question:</strong> I receive mail every month from Hawaii Energy telling me how much electricity I use compared with my neighbors. I&rsquo;m bothered that they have access to my rec&shy;ords. Is that information obtained legally? They must receive this data from Hawaiian Electric. Who is Hawaii Energy, and who are they to tell me how I rank? Are they aware of how many people live in my house? Are they aware that I have applied for solar installation but permission was held up by Hawaiian Electric?</p>
<p><strong>Answer:</strong> Hawaii Energy obtains its information from Hawaiian Electric Co., Maui Electric and Hawaii Electric Light and says no personal information is disclosed to other customers.</p>
~~

Question: I receive mail every month from Hawaii Energy telling me how much electricity I use compared with my neighbors. I’m bothered that they have access to my rec­ords. Is that information obtained legally? They must receive this data from Hawaiian Electric. Who is Hawaii Energy, and who are they to tell me how I rank? Are they aware of how many people live in my house? Are they aware that I have applied for solar installation but permission was held up by Hawaiian Electric?

Answer: Hawaii Energy obtains its information from Hawaiian Electric Co., Maui Electric and Hawaii Electric Light and says no personal information is disclosed to other customers. Login for more...



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