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Staff will watch for people who cut in line at city office

By June Watanabe

POSTED: 01:30 a.m. HST, Jun 30, 2014

~~<p><strong>Question: </strong>I went to the City Square driver licensing and state ID office in May and June and waited in line at 5:30 a.m. both days. There were about 35 people ahead of me, and the lines got much longer as time went by. Most people brought chairs. At about 7:30 a.m. on both days, all who were in line stood up as activity began in the office. However, people who were not in line started to crowd the entrance. As soon as the door opened at 7:45 a.m., these people cut in front of those patiently waiting in line. It was unfair for those in line, especially the elderly and handicapped. These riffraff basically bullied those waiting in line both times. An employee who was asking people in line if they needed an application form surely saw those milling about. Can't the city let an employee start a few hours earlier and monitor the line? I saw a lady about 85 years old using a cane 20 places behind me, but by the time the door opened, she was at the very end of a long line. Can't the city come up with a solution?</p>
<p><strong>Answer:</strong> This cutting-in-line problem at the City Square office on Dillingham Boulevard is a new problem, according to staff, said Sheri Kajiwara, director of customer services.</p>
~~

Question: I went to the City Square driver licensing and state ID office in May and June and waited in line at 5:30 a.m. both days. There were about 35 people ahead of me, and the lines got much longer as time went by. Most people brought chairs. At about 7:30 a.m. on both days, all who were in line stood up as activity began in the office. However, people who were not in line started to crowd the entrance. As soon as the door opened at 7:45 a.m., these people cut in front of those patiently waiting in line. It was unfair for those in line, especially the elderly and handicapped. These riffraff basically bullied those waiting in line both times. An employee who was asking people in line if they needed an application form surely saw those milling about. Can't the city let an employee start a few hours earlier and monitor the line? I saw a lady about 85 years old using a cane 20 places behind me, but by the time the door opened, she was at the very end of a long line. Can't the city come up with a solution?

Answer: This cutting-in-line problem at the City Square office on Dillingham Boulevard is a new problem, according to staff, said Sheri Kajiwara, director of customer services. Login for more...



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