Quantcast
  

Saturday, September 20, 2014         

TO ACCESS SUBSCRIBER CONTENT:
Current Print Subscribers
ACTIVATE account
- OR -
LOGIN or SUBSCRIBE
for full digital access

Visitors require top-tier service


POSTED: 01:30 a.m. HST, Aug 05, 2014

~~<p>Japanese visitors to Hawaii express their satisfaction about their Hawaii trip most plainly not through words of praise or complaint, at least not within earshot. It's the return trip: If there is none, that will tell the visitor industry it's not measuring up to the challenge of serving one of its core tourism markets.</p>
<p>Increasingly, Hawaii has to compete with other destinations to draw the travelers from Japan, where those with the means to vacation are becoming increasingly discerning of their options. And the state can't afford to take any Hawaii preference for granted.</p>
~~

Japanese visitors to Hawaii express their satisfaction about their Hawaii trip most plainly not through words of praise or complaint, at least not within earshot. It's the return trip: If there is none, that will tell the visitor industry it's not measuring up to the challenge of serving one of its core tourism markets.

Increasingly, Hawaii has to compete with other destinations to draw the travelers from Japan, where those with the means to vacation are becoming increasingly discerning of their options. And the state can't afford to take any Hawaii preference for granted. Login for more...



Login or sign up below for the complete story

Print Subscribers
ACTIVATION
Current print subscribers, activate your premium content account for unlimited online access & commenting
New Subscribers
Find subscription offers in your area and choose the package that suits your reading preferences.

14-DAY PASS
14 day premium online access and commenting ability on StarAdvertiser.com