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Airline tries to address bag problem

By McClatchy News Services


Question: What do you suggest should be done when an airplane boards passengers seated in the back of the plane first, and those passengers put their carry-on bags in overhead storage in the front? Where do the people in the front rows put their bags? Shouldn't the flight attendants watch for that, and tell the offenders to take their bags back to their own rows? It's a real problem with full flights.

Answer: Oh, I know. It makes getting off the plane take forever, because half the passengers have to force their way "upstream" to retrieve their bags. If a flight attendant happened to spot someone with a boarding pass for row 25 stick his suitcase above row 5, it would be great if the attendant told the passenger to take it to the back instead. But I don't think the flight attendants could police this, because they have too many other things to do before takeoff.

What I have seen -- just the other day, in fact -- is JetBlue gate agents asking if anyone would volunteer to check their bag because the flight was full. It costs $40 to do this at the airport check-in desk, but volunteers didn't have to pay. Several passengers took them up on their offer. The downside (to me) is that you'd have to retrieve your bag at baggage claim, rather than on the jetway as you do with a gate check, so I didn't volunteer. But if I had already checked a bag and would be going to baggage claim anyway, and I didn't need anything in my carry-on during the flight, I would absolutely have volunteered. I'd love to see more airlines start doing this.

Email travel etiquette questions to Lesley Carlin at deartripadvisor@tripadvisor.com.

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BRock wrote:
What a cry baby!
on April 7,2013 | 04:44PM
hilopango wrote:
Apparently this never happened to you, huh?
on April 9,2013 | 11:25AM
hikine wrote:
I once was on a flight and my overhead bin was already full so I had to look at other bins! The guy boarded before me and sat seven rows behind from me. The find this very inconsiderate and inconvenient of him to do.
on April 11,2013 | 03:59AM
vapors wrote:
The OHB are shared space with everyone. The general respected thing, YES, is to stow 1 bag in the OHB where your seat assignment is, "GENERALLY!". But sometimes that doesn't happen so move on and take another space, EASY? Well not to the majority. Because the mentality is its "my seat" therefore it's "my" OHB space. Ah, NO! And almost all the airlines do offer bags to be surrendered at gates for no charge. It's one of the proactive things that agents do to AVOID having to scramble and check 10, 20 bags when time constraints are of the most important. Most of the time, because of cutbacks, you'll have ONE agent working a flight on their own. And nowadays flights are mostly always full. So they do ask, before and several times during boarding. I've even witnessed agents counting the amount of roll-a-board bags passing the gate when boarding and then it's stopped and the rest checked, REGARDLESS OS SPACE AVAILABILITY IN THE OHB. Another pretty smart and proactive approach. Because the bottom line is that every single person on that jet wants that flight to either leave EARLY OR ONTIME! Right? BUT.......some don't see it as that because it's the... !?$& no more space, why me, blah, blah, blah. I'm never flying this airline again attitude people. People, realize that these airline employees bust their asses getting the flight out on time, they do take proactive approaches that not only helps them, but everyone boarding to make boarding easier and faster. If everyone put 1 bag in the OHB, sat down, and didn't fuss with anything, because you should've done that way before you boarded, the agents could probably board everyone, full flight and all in half the time it takes today. But oh wait, it's always the airlines fault for, let me see.......EVERYTHING!
on April 12,2013 | 07:54AM
copperwire9 wrote:
Calm down, 'kay?
on April 13,2013 | 10:26AM
Hawaii001 wrote:
Americans need to take a clue from Korea and Japan. Almost all passengers bring a small item and never their entire "house" -- they're respectful of the overhead bins. Personally, I use only the space under the seat in front of me. When it's time to deplane, everyone picks up their small item they brought with them, the doors open and EVERYONE marches off quickly and without hesitation. What normally takes me 10 minutes to deplane off a domestic flight, literally only takes me a half that time on an international flight -- less than 5 minutes in most cases.

Wake up America. It's time to stop taking your whole house aboard the aircraft.
on April 13,2013 | 09:20PM
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