Aloha Stadium officials pledged to do a better job accommodating what is expected to be a bigger crowd for Saturday’s University of Hawaii football game against Oregon State.
Stadium manager Scott Chan apologized Wednesday for the confusion that led to traffic and ticket-office delays for the opener against Washington and said communication will be improved.
He promised "updated, concise and accurate parking information" by radio and roadside signs for customers approaching the stadium. Last week, he said, "we didn’t get our messages out when we should have."
UH officials said they expect a crowd of up to 38,000 Saturday, which if the estimate holds, would be the most through the turnstiles for a UH home game since a 2010 game against Nevada and Colin Kaepernick.
Chan said 24,000 tickets had been distributed as of Wednesday. In addition, an Oregon State spokesman said its fans had purchased "1,625 tickets out of our 1,700 allotment."
With the loss of the Kamehameha parking lot and its 1,040 parking stalls due to rail construction and storage, Chan said the facility’s remaining 6,960 stalls fill up by the time attendance reaches 30,000. He said available options will be outlined for motorists.
Approximately 3,000 stalls are reserved for UH boosters through a preseason auction program.
Chan said the Radford High lot can accommodate 500 vehicles; Kam Drive-In can handle 500, and Leeward Community College 1,000 to 1,200.
Their availability is to be posted on electronic signs at approaches to the stadium and in regular radio updates, Chan said.
In addition, he said checkpoints will be pushed further out from the stadium to make drivers aware of where passes are required for entrance.
He said the problems at the Washington game began when the stadium lot filled up two hours before the 4:35 p.m. kickoff and fans weren’t given timely or accurate information about the situation and their options.
A map in Saturday’s Honolulu Star-Advertiser also incorrectly portrayed the parking areas.
For the Oregon State game, stadium and UH officials are encouraging fans to buy tickets online or immediately upon arrival at the stadium and to come well in advance of the 4:35 p.m. kickoff.
Chan said the box office was flooded with the purchase of 4,200 tickets the day of the game, almost all of them coming in the 90 minutes before kickoff.
The box office opened at 12:30 p.m. and fans arriving before 3:30 p.m. reported, "minimal to no lines at the box office."