comscore Hawaiian Airlines rises in punctuality rankings | Honolulu Star-Advertiser
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Hawaiian Airlines rises in punctuality rankings

  • A Hawaiian Airlines Airbus A330. (Courtesy Hawaiian Airlines)

Hawaiian Airlines moved up toward the top and took second place in October for punctuality among the nation’s top 13 carriers after two consecutive months of sub-par performance.

The state’s top carrier ranked second overall in on-time performance with a rating of 90.7 percent, trailing just Delta Air Lines at 92.1 percent, according to data released today by the U.S. Department of Transportation. The national average was 87 percent.

In other categories, Hawaiian was eighth in fewest mishandled baggage reports with 2.72 per 1,000 passengers and eighth in fewest consumer complaints with 1.46 per 100,000 passengers.

Hawaiian also reported the death of one animal during the month. A female bulldog was unresponsive upon arrival in Honolulu on a flight from Los Angeles. The cargo fee and cremation fee was refunded.

Hawaii, which had led all U.S. carriers in on-time performance for each of the past 11 years, is coming off of two tough months where it was 11th in September at 84.2 percent and third in August at 81.5 percent.

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