comscore 4 local Hyatt hotels among those hit by hackers | Honolulu Star-Advertiser
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4 local Hyatt hotels among those hit by hackers

  • STAR-ADVERTISER / NOV. 2012

    Waikiki Beach in front of the Hyatt Regency Waikiki Beach Resort & Spa.

  • STAR-ADVERTISER / NOV. 2012

    Waikiki Beach in front of the Hyatt Regency Waikiki Beach Resort & Spa.

  • STAR-ADVERTISER / NOV. 2012

    Waikiki Beach in front of the Hyatt Regency Waikiki Beach Resort & Spa.

NEW YORK » Four Hawaii hotels that are part of the Hyatt chain were affected by malicious software targeted at customers’ financial and personal information.

Hyatt said today that it found malicious software in about 250 of its hotels that may have exposed customers’ credit- and debit-card numbers and other information to hackers.

It’s the first time the hotel operator has listed the hotels affected since it announced it found malware at its hotels in December.

The Hyatt Regency Waikiki, Grand Hyatt Kauai, Hyatt Regency Maui and Andaz Maui were among the hotels listed.

The hotel chain does not know at this time how many customers were affected, a Hyatt spokeswoman said.

Hyatt Hotels Corp. said the malware was present between July and December within payment-processing systems at its restaurants, spas, front desks and other areas in its hotels.

Cardholder names, card numbers and expiration dates may have been exposed, the company said.

Several other hotel chains reported being hacked last year, including Starwood, Trump Hotel Collection and Mandarin Oriental.

Hyatt said the malware was found at many of its brands, including the Park Hyatt, Hyatt Regency and Andaz. About 100 of the hotels affected were in the U.S. The rest were abroad in cities including London, Paris and Shanghai.

The Chicago-based company has about 630 properties.

The Star-Advertiser contributed to this report.

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  • So what? Does this mean the new computer chips on credit cards are useless? I noticed in Long’s customer’s who slide their new cards at the bottom of the card reader’s need to wait longer before they are accepted. McDonald’s haven’t accepted them yet. I think it’s high time we put computer chips into people’s bodies like dog and cat ID chips. Put in info like criminal records, medical records, credit ratings, GPS tracking sting enough to track bodies in airplanes lost in the ocean, bank balances, and other vital info. Since we have the capability to smart bomb Isis commanders let’s start bombing computers used by criminals when they are at work. Our justice system needs to institute mandatory truth-in-sentencing longer jail terms and life in prison with release only after they have paid back the money they stole. Judges hands are tied by sissy laws that give opportunities for criminals to redeem themselves. HaHa!

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