comscore Hawaiian to waive change fees for customers affected by Hurricane Jose | Honolulu Star-Advertiser
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Hawaiian to waive change fees for customers affected by Hurricane Jose

  • DENNIS ODA / 2016

    A ground crew member directs a Hawaiian Airlines plane on the tarmac at Daniel K. Inouye International Airport.

Hawaiian Airlines will waive reservation change fees for customers traveling on Hawaiian Airlines or Hawaiian Airlines’ codeshare flights to/from/via New York’s John F. Kennedy International Airport or Boston Logan International Airport between today and Wednesday.

The change fee waiver applies to affected customers subject to the following conditions:

>> Ticket was issued on/before today.

>> Affected flight(s) is/are originally scheduled for travel on/before today through Wednesday.

>> Change must be rebooked and ticketed for new flights on/before Saturday.

For changes made to new flights on/before Saturday, any resulting difference in fare(s) will be waived provided the change is made to same class of service and there is no change in origin and destination.

Customers needing assistance should call Hawaiian Airlines’ reservations desk at the toll-free number 1-800-367-5320. Travelers are also advised to continue to monitor Hawaiian Airlines’ website for updates on status of flights this week.

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