Bank of Hawaii warned today that fraudulent telephone calls are being made to customers and non-bank customers. The caller states that the bank is notifying credit card holders that they can obtain them a better interest rate, and requests certain personal information, including name and credit card number, to do so. The scammers are spoofing a real Bank of Hawaii telephone number on recipients’ Caller ID.
The bank offered some important reminders:
>> Bank of Hawaii does not call, email or text message customers requesting personal ID information (Social Security number, PIN, account numbers, passwords, etc.)
>> Any such request asking for personal information should be viewed as highly suspicious and recipients should hang up.
>> Recipients should confirm the validity of suspicious requests by contacting the company using phone numbers or email addresses that are known to be legitimate.
>> In the event a Bank of Hawaii customer mistakenly provided personal information, he or she should immediately contact Bank of Hawaii at: 1-888-643-3888 and press “0.” For more information on how to protect against identity theft and phishing, visit www.boh.com/idtheft.