JAMM AQUINO/THE HONOLULU STAR-ADVERTISER
Patrons are seen at Teddy’s Bigger Burgers restaurant in Waikiki.
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Teddy’s Bigger Burgers’ Mapunapuna location will remain closed for cleaning until at least Friday in response to a video circulating online that appeared to show a rat being cooked
on the restaurant’s grill.
Two employees who appeared in the Snapchat video were fired, and the store was shut down following the incident.
“We are horrified that a former teenage employee would conduct themselves in that way and make such a video of which we are investigating its authenticity,” Teddy’s Bigger Burgers President Richard Stula said in a statement Wednesday.
The state Department of Health is scheduled to inspect the store at 99 Ranch Market on Mapunapuna Street on Friday.
Stula said the video was shared with the company several days ago, prompting “a complete sanitization” of the facility and replacement of equipment and utensils.
A corporate team will inspect and conduct an audit of the restaurant before it is allowed to reopen, he said.
Peter Oshiro, the state’s environmental health program manager, said the company is also contacting a licensed pest control operator to assess the store for the presence of rodents.
“DOH appreciates the
remedial and proactive efforts undertaken by the restaurant owner to protect public health,” Oshiro said in a statement.
According to inspection reports, the Mapunapuna
location of Teddy’s Bigger Burgers was last inspected Aug. 5 and awarded a passing green placard. Previous inspections also resulted in green placards.
Stula said the company
is consulting with its attorneys about possible legal action against the former employees.
“We are horrified a
former employee would
create something like this trying to destroy our reputation without regard for our 20-plus years of quality and aloha,” he said.