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Phone scammers are targeting customers of the Hawaiian Electric Companies and directing them to make GObank payments at a convenience store to pay their “overdue” bills. Hawaiian Electric, Maui Electric and Hawaii Electric Light are again warning customers to hang up on scammers.
Hawaiian Electric received more than 40 scam reports through Wednesday afternoon from a mix of customers – commercial, residential and even a church. The robocalls display “Hawaiian Electric” in the caller ID and the company’s customer service number.
The recording tells customers to pay their “overdue” bill within 30 minutes or risk disconnection, and also provides an 877 number. When called, the scammer who picks up directs the customer to purchase a GObank voucher at a convenience store. GObank features online checking accounts and consumers can make deposits to accounts at participating retailers. The Hawaiian Electric Companies do not ask for nor do they accept GObank payments.