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Column: Steps you can take to help get Social Security disability benefits

Dear Savvy Senior: What do I need to do to get Social Security disability benefits? I’m 60 years old and have some health problems that won’t allow me to work, but I’ve read that getting disability benefits is difficult. — Laid Up Lenny

Dear Lenny: Getting Social Security disability benefits when you’re unable to work can be challenging. Last year more than 2 million people applied for Social Security disability benefits, but two-thirds of them were denied because most applicants fail to prove that they’re disabled and can’t work. Here are some steps you can take that can help improve your odds.

Get informed

The first thing you need to find out is whether your health problem qualifies you for Social Security disability benefits.

You generally will be eligible only if you have a health problem that is expected to prevent you from working in your current line of work (or any other line of work that you have been in over the past 15 years) for at least a year or result in death.

There is no such thing as a partial disability benefit. If you’re fit enough to work part time, your application will be denied. You also need not apply if you still are working with the intention of quitting if your application is approved, because if you’re working your application will be denied.

Your skill set and age are factors, too. Your application will be denied if your work history suggests that you have the skills to perform a less physically demanding job that your disability does not prevent you from doing.

To help you determine whether you are disabled, visit SSA.gov/planners/ disability/qualify.html and go through the five questions Social Security uses to determine disability.

How to apply

If you believe you have a claim, your next step is to gather up your personal, financial and medical information so you can be prepared and organized for the application process.

You can apply either online at SSA.gov/applyfordisability or call 800-772-1213 to make an appointment to apply at your local Social Security office or to set up an appointment for someone to take your claim over the phone.

The whole process lasts about an hour. If you schedule an appointment, a “Disability Starter Kit” that will help you get ready for your interview will be mailed to you. If you apply online, the kit is available at SSA.gov/disability/disability_starter_kits.htm.

It takes three to five months from the initial application to receive either an award or denial of benefits. The only exception is if you have a chronic illness that qualifies you for a “compassionate allowance” (see SSA.gov/compassionate allowances), which fast-tracks cases within weeks.

If Social Security denies your initial application, you can appeal the decision, and you’ll be happy to know that roughly half of all cases that go through a round or two of appeals end with benefits being awarded. But the bad news is with a backlog of around 800,000 people currently waiting for a hearing, it can take 12 to 24 months for you to get one.

Get help

You can hire a representative to help you with your Social Security disability claim. By law, representatives can charge only 25% of past-due benefits up to a maximum of $6,000 if they win your case.

It’s probably worth hiring someone at the start of the application process if your disability is something difficult to prove, such as chronic pain. If, however, your disability is obvious, it might be worth initially working without a representative to avoid paying the fee. You can always hire a representative later if your initial application and first appeal are denied.

To find a representative, check with the National Organization of Social Security Claimants’ Representatives (NOSSCR.org, 845- 682-1881) or National Association of Disability Representatives (NADR.org, 800-747-­ 6131). Or, if you’re low-income, contact the Legal Serv­ices Corp. (LSC.gov/find- legal-aid) for free assistance.


Jim Miller is a contributor to NBC-TV’s “Today” program and author of “The Savvy Senior.” Send your questions to Savvy Senior, P.O. Box 5443, Norman, OK 73070; or visit savvysenior.org.


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