Hawaii State Federal Credit Union opens pop-up location

Hawaii State Federal Credit Union has opened its Queen Street branch in downtown Honolulu, a pop-up location that will serve as an experimental hub to test new technologies and customer experiences while still assisting members with their financial needs. The branch is at 333 Queen St., which is the future site of the credit union’s new headquarters.

“While our Queen Street Branch is temporary, it will provide the framework for a larger, permanent branch which will be developed as plans for our new headquarters take shape,” Andrew Rosen, president and CEO of Hawaii State FCU, said in a statement. “We’re taking the all-digital servicing concept to the next level and utilizing this space to test new products and further conceptualize what our future branches are going to look like.”

The 400-square-foot space includes two interactive teller machines (ITMs) and an interactive touch-screen display. Roaming member specialists will be equipped with tablets integrated with the credit union’s core systems to allow typical banking transactions without the need for traditional teller pods. The credit union will use the space to test new technologies for future implementation at other branch locations. The Queen Street branch is now open Monday through Friday from 7:30 a.m. to 3:30 p.m.

Hawaii State FCU membership is open to all active and retired employees of the state of Hawaii, City and County of Honolulu and Maui County. In addition, employees and members of more than 300 local organizations and businesses can qualify individuals to become credit union members.