Kokua Line: Can state stem condo-insurance crisis?

• By Christine Donnelly
• March 24, 2024
• 37

Question: Is the state aware of the soaring insurance premiums condominiums in Hawaii are facing? Read more

Kokua Line: What’s going on at Kapiolani Park?

• By Christine Donnelly
• March 22, 2024
• 9

Question: Our apartment overlooks Kapiolani Park and we walk there often. Something obviously major is going on, and I think the public should be informed what it is. Read more

Kokua Line: How does whale count avoid duplicates?

• By Christine Donnelly
• March 21, 2024
• 6

Question: I read an article about the whale count last month. How do they know the number is of individual whales and not whales being counted more than once? Read more

Kokua Line: How do I report Section 8 fraud?

• By Christine Donnelly
• March 20, 2024
• 5

Question: To whom do you report Section 8 fraud? A woman has her employed boyfriend living with her but does not report him as an occupant of the unit and his income. Read more

Kokua Line: What kills home exemption?

• By Christine Donnelly
• March 19, 2024
• 1

Question: Is a homeowner who rents out the bottom floor of a two-family home and lives on the top floor entitled to the full homeowner’s exemption? Read more

Kokua Line: Will Skyline improve signage, toilet access?

• By Christine Donnelly
• March 17, 2024
• 35

Question: A week ago my family went for our first ride on the Skyline train to Kapolei from the Halawa station. Read more

Kokua Line: Who qualifies for zero-interest residential loans?

• By Christine Donnelly
• March 15, 2024
• 3

Question: Regarding public bene­fits (808ne.ws/312kline), please provide more information about the “no interest” loans,” including who would qualify for that benefit. Read more

Kokua Line: Where’s my payment for jury duty?

• By Christine Donnelly
• March 14, 2024
• 14

Question: I served jury duty Dec. 5 and 6 and have not received any compensation as of yet. I thought we were paid $30 per day. How do I check on this? Read more

Kokua Line: Why did IRS send me paper check?

• By Christine Donnelly
• March 13, 2024
• 4

Question: I got my income tax refund quickly, so I’m not complaining, but I do wonder why the IRS sent me a paper check when I requested direct deposit. I filed my taxes in early February, electronically, as the IRS recommends. Read more

Kokua Line: Does Honolulu screen welfare recipients for illegal drug use?

• By Christine Donnelly
• March 12, 2024
• 15

Question: San Francisco voters approved a law that will require certain recipients of public assistance to be screened for illegal drug use. Does Honolulu have such a requirement? Read more

Kokua Line: When will the widening of Salt Lake Boulevard be completed?

• By Christine Donnelly
• March 10, 2024
• 1

When will the widening of Salt Lake Boulevard be completed? It has been almost two years of disruptions. Read more

Kokua Line: Can electric vehicle use HOV lane with only one person in car?

• By Christine Donnelly
• March 8, 2024
• 17

Question: Is an electric vehicle still allowed in the HOV lane with only one person in the car? I thought that perk had expired. Read more

Kokua Line: What about patient data in cyberattack?

• By Christine Donnelly
• March 7, 2024
• 3

Question: Regarding the cyberattack on Change Healthcare, much has been written about the billing difficulties but what about the patient data? Read more

Kokua Line: How can I seek refund for Outback Steakhouse gift card?

• By Christine Donnelly
• March 6, 2024
• 5

Question: How do customers with unused Outback Steakhouse gift cards obtain refunds? They closed with little to no prior public notice. Using the cards on the mainland would not be an option for most holders. Read more

Kokua Line: Who can help with prescription problem?

• By Christine Donnelly
• March 5, 2024
• 7

Question: Regarding the problem filling prescriptions, should we contact HMSA about this? Read more

Kokua Line: What hack affected pharmacy?

• By Christine Donnelly
• March 3, 2024
• 8

Question: My husband couldn’t get his RSV vaccine and the pharmacist said it was due to a data hack. Is this because of the HMSA/Navvis hack? We have HMSA. Read more

Kokua Line: Why isn’t the Ala Moana bridge built?

• By Christine Donnelly
• March 1, 2024
• 33

Question: What is going on with the Ala Moana bridge? I recall the state initially saying it would be done last year, and obviously that did not happen. There’s a big pillar in the median but no walkway. Read more

Kokua Line: Who do I call about car blocking fire hydrant?

• By Christine Donnelly
• Feb. 28, 2024
• 15

Question: What are the parking rules regarding fire hydrants? If it is illegal, who can I contact to report this issue? Recently, this has become an ongoing issue on my street. Read more

Kokua Line: Where can I see new Lanikai parking plan?

• By Christine Donnelly
• Feb. 27, 2024

Question: Where can I read the city’s new plan for Lani­kai parking? Read more

Kokua Line: What are my options for state ID renewal?

• By Christine Donnelly
• Feb. 25, 2024
• 3

Q: I need to renew my Real ID-compliant Hawaii state ID card. Is there any way to get an application form mailed to me? Read more

Kokua Line: Is 2024 Census Survey for real?

• By Christine Donnelly
• Feb. 23, 2024
• 1

Question: I just got a letter from the U.S. Census Bureau to respond online to a survey to help prepare for the next census. It says I’m required by law to complete this 10-minute survey. I thought they do this every 10 years. The last one was in 2020. Read more