Kokua Line: What are my options for state ID renewal?

• By Christine Donnelly
• Feb. 25, 2024
• 3

Q: I need to renew my Real ID-compliant Hawaii state ID card. Is there any way to get an application form mailed to me? Read more

Kokua Line: Is 2024 Census Survey for real?

• By Christine Donnelly
• Feb. 23, 2024
• 1

Question: I just got a letter from the U.S. Census Bureau to respond online to a survey to help prepare for the next census. It says I’m required by law to complete this 10-minute survey. I thought they do this every 10 years. The last one was in 2020. Read more

Kokua Line: Will IRS office be open any Saturdays?

• By Christine Donnelly
• Feb. 22, 2024

Question: Last year the IRS office was open some Saturdays during tax season. Will they do that this year? I haven’t heard anything yet. Read more

Kokua Line: Will medical school resume body-donor program?

• By Christine Donnelly
• Feb. 21, 2024
• 5

Question: Reading about funeral costs (808ne.ws/kline215) made me wonder about alternatives, such as donating my body to science — hopefully far into the future. Will the UH medical school reopen its program? Read more

Kokua Line: Does Board of Water Supply estimate bills?

• By Christine Donnelly
• Feb. 20, 2024
• 8

Question: Does the Honolulu Board of Water Supply do estimated meter readings? If so, do they ever adjust them? My bill (single­-family home) has been the same most months, even though the number of people in my house might change or the weather changes. Read more

Kokua Line: Must I bring documents for gold-star renewal?

• By Christine Donnelly
• Feb. 18, 2024
• 8

Question: My Hawaii driver’s license has the gold star and is up for renewal. I got a reminder postcard with a list of documents to bring. Read more

Kokua Line: Is post office scrapping flat-rate boxes?

• By Christine Donnelly
• Feb. 16, 2024
• 27

Question: Is the U.S. Postal Service discontinuing the use of flat-rate boxes? I can’t find them anywhere. I’ve looked at the Ala Moana Post Office for the past three weeks, and they haven’t had any. Read more

Kokua Line: How much should funeral cost?

• By Christine Donnelly
• Feb. 15, 2024
• 31

Question: A close friend has been diagnosed with a rapidly progressing terminal illness. She has no family left here and I am trying to help her son make initial arrangements from a distance. One delicate question is about the budget for a funeral; none of us has any idea how much this should cost. Read more

Kokua Line: Will museum at Pier 7 ever reopen?

• By Christine Donnelly
• Feb. 14, 2024
• 1

Question: Is the Bishop Museum ever going to reopen the Maritime Center at Pier 7 at Honolulu Harbor? Is it contingent upon something with the Falls of Clyde ship? It was such a wonderful place to visit and take visitors to learn about our seafaring culture. Read more

Kokua Line: How can homeless prove residency?

• By Christine Donnelly
• Feb. 13, 2024
• 4

Question: How are homeless people supposed to get a state ID without a home address? They need a government-issued ID to get other services. Are they exempt from the requirement to present two documents proving Hawaii residency, such as electrical, water or other utility bills? Read more

Kokua Line: Does state publicize parole for violent criminals?

• By Christine Donnelly
• Feb. 11, 2024
• 6

Question: Is there a website that lists violent criminals who have their sentences reduced or are paroled? Are victims notified of this? Read more

Kokua Line: When will Hoomaluhia allow fishing?

• By Christine Donnelly
• Feb. 9, 2024
• 5

Question: It’s been well over a year, or two, since the public was allowed to go fishing at Hoomaluhia Botanical Garden in Kaneohe. A footbridge leading to the fishing area along the dam collapsed and needed to be replaced. The new bridge is completed and sitting in the parking lot ready to be hoisted into place. Any idea when the new footbridge will be ready and public fishing can resume? Read more

Kokua Line: What about bringing dog back to U.S.?

• By Christine Donnelly
• Feb. 8, 2024

Question: People should know that if they are traveling with dogs out of the country, there may be additional CDC requirements on their return to the U.S. Read more

Kokua Line: How much money is in the hurricane fund?

• By Christine Donnelly
• Feb. 7, 2024
• 20

Question: The last serious hurricane to directly hit Hawaii was Iniki. What is the current balance in the hurricane fund? Read more

Kokua Line: Can dog skip quarantine for the weekend?

• By Christine Donnelly
• Feb. 6, 2024
• 4

Question: Can a mainland friend skip quarantine for her dog if she just plans to stay the weekend with us on her way to Asia and her dog will be with her the whole time, not around other animals? Read more

Kokua Line: Why save water when the power goes out?

• By Christine Donnelly
• Feb. 4, 2024
• 5

Question: In the past, we were told to conserve water when a blackout occurs, since we may run out of water, if not. Is that still the case? Read more

Kokua Line: What has stalled vehicle safety checks?

• By Christine Donnelly
• Feb. 2, 2024
• 31

Question: How long will the safety checks be down? I need to renew my registration. Read more

Kokua Line: Should dogs run free at Oahu beaches?

• By Christine Donnelly
• Feb. 1, 2024
• 58

Question: Are pet dogs allowed off the leash at Oahu beach parks? There’s a woman who keeps allowing her dog to run around without a leash and it runs up and interferes with other dogs (who are on leashes). Read more

Kokua Line: What’s minimum vision to get license?

• By Christine Donnelly
• Jan. 31, 2024
• 2

Question: Regarding the DMV vision test, what information must be included on the alternative “vision certificate” (808ne.ws/ 123kline), since a prescription won’t suffice? Also, what is required to pass the test? Read more

Kokua Line: How can I report problem in city park?

• By Christine Donnelly
• Jan. 28, 2024
• 3

Question: Is there a telephone number or (preferably) an email address to notify the city parks department of nonemergency problems? Read more

Kokua Line: Why are restaurant reports offline?

• By Christine Donnelly
• Jan. 26, 2024
• 3

Question: I used to be able to pull up restaurant inspection reports on the state Department of Health website. They’re not there anymore. Why? Where can we access the reports? Read more