Kokua Line answers the Hawaii community’s most asked questions. Got a question? Find out how you can submit it to be featured.
Question: I was relieved to hear that Tax-Aide requires the person to bring in paper forms and tax documents because that’s what I have. Please print the locations in the paper as soon as possible. Read more
Question: Mahalo to whoever thought of offering vaccines at the kupuna dance. Great idea! Hope plenty take advantage! Read more
Question: Regarding the free tax prep that Kokua Line mentioned Sunday (808ne.ws/3u7wtwk), can they do that over the phone? Read more
Question: Does AARP still offer free tax filing for nonmembers? Read more
Question: There used to be a succulent garden where the public could learn about different plants that didn’t use much water, and sometimes they gave away mulch, but I don’t hear about it anymore. I think it closed during the pandemic. Will it reopen? Read more
Question: My wife and I have “freezes” on our individual credit reports from the three major credit reporting agencies. That should be significant preventive measures against the Navvis breach, right? Read more
Question: I just got a letter from a company I have never heard of saying that my private medical information was hacked because I am a member of HMSA and what to do about it, which involves going to a website and inputting personal information. Is this a scam? Read more
Question: Is Honolulu opposing 9th Circuit rulings that invalidated laws against homeless camps on public property (808ne.ws/ 3S0d7kT)? If not, why not? Read more
My wife and I recently moved from Mililani to Waipahu. How do we update our voting registration? Read more
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Question: I’ve noticed that the handicap stalls have parking meters in the Kaimuki parking lot situated between Koko Head and 12th avenues. Why is this, and will it be islandwide? Read more
Question: Did the city change how it issues disability parking permits? Read more
Question: Will HECO compensate customers who lost refrigerators full of food to the power outage or whose appliances and/or electronic devices failed to resume normal operation after electricity was restored? Read more
Question: One, DOT said the Pali resurfacing was done, but there are places where lane markings are poor; when will this be fixed? Read more
If someone is selling fireworks illegally, what exactly do we have to report if we want to? Read more
Question: My driver’s license expired over a year ago. I plan on taking driving lessons to become familiar with bells and whistles on new-model cars. Read more
Question: I looked on the Parks and Rec website for the spring catalog, but it looks like the sign-ups for last fall are still listed. Read more
Question: Can city opala workers accept cash tips? If yes, what is the best way to deliver the tip? Read more
Question: I thought there was a law that gift cards can’t expire. Read more
Question: Will the city pick up the garbage Christmas Day since it’s not on a Sunday like in 2022? Read more
Question: Auwe! Our post office usually has stacks of flat-rate boxes in the lobby, free for the taking, but last week there were none. Read more
Question: I am part of a union and was recently told that if we were to go on strike, we would be able to collect unemployment insurance. Read more
