Question: My mother is in a nursing home. Is there a way for her to renew her state ID without going in person to an ID card office?
Answer: There is a process, not necessarily an easy one, for non-ambulatory persons to do so.
"While cumbersome, the process to assist an incapacitated person meets (the) federal guideline for ID issuance," said Sheri Kajiwara, director of the city Department of Customer Services.
Here’s the process:
The legal guardian/custodian of the incapacitated/incompetent individual is asked to go to the City Square driver’s license office, 1199 Dillingham Blvd., and present a physician’s certification that the applicant is unable to physically appear in person.
With the certification in hand, the guardian/custodian will need to complete and present an affidavit (available online) to affirm his/her relationship to the applicant. This form should be notarized or signed in the presence of city driver’s licensing employee.
A packet containing a state ID card application, fingerprint form, fingerprint ink pad and a USB flash drive will then be issued.
The person acting on behalf of the applicant has to complete the application, including signing the form on behalf of applicant; take fingerprints of the right thumb, right index finger and left index finger of the applicant; and take two digital photos of the applicant, showing the full face. The digital photos must then be transferred to the USB flash drive.
The completed application form, original documents showing proof of the applicant’s legal name, Social Security number, date of birth, legal presence in the U.S., and two documents for proof of principal residence (Hawaii address), fingerprint form, ink pad and USB flash drive must be presented to the City Square licensing office along with the payment.
The ink pad and USB flash drive have to be returned "in undamaged and usable condition."
A state ID card cannot be issued unless all of the requirements have been satisfied, Kajiwara said.
Question: Are consumers able to access marriage information online similar to the Hawaii state Judiciary?
Answer: We’re assuming you are asking if the information is public record, as divorce records are on the Judiciary’s Ho’ohiki website — www.courts.state.hi.us — or via the state Department of Health’s website — hawaii.gov/health/vital-records/vital-records/vital_records.html.
The answer is no.
While divorce records are a matter of public record in Hawaii, marriage information is not. (See Kokua Line, July 16, 2012 — bit.ly/1q1XR2E.)
Marriage records are maintained only by the Health Department and not posted online, said spokeswoman Janice Okubo.
Vital records maintained by the Department of Health’s Office of Health Status Monitoring fall under Section 338-18 of the Hawaii Revised Statutes, which restricts access to the records and information contained in the records, she said.
Computer Classes for Seniors
Seniors 55 years and older may sign up for free two-hour computer classes now through Aug. 15.
The Seniors Helping Seniors classes are sponsored by the Great Aloha Run and the Harry & Jeanette Weinberg Foundation Computer Center and held in the offices of Carole Kai Charities, 418 Kuwili St., Room 102.
Class times are 9 a.m. and noon various days this summer. See bit.ly/1pdEard for available days.
The classes are coordinated by volunteer sisters Teralyn and Taryn Chang, and Rene Mansho and will focus on basic computer concepts, including email, Internet, documents, etc.
Call or email Mansho for information and to sign up: 291-6151 or renemansho@hawaii.rr.com.
Mahalo
To Russell Leong of Pearl City for changing my flat tire. I was waiting for the tow truck when he stopped to see if he could help. I told him the tow truck was on its way, but he said he could change the tire in five minutes. Exactly five minutes later, my spare tire was on. Chivalry still exists! I am forever grateful. — Vel
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Write to "Kokua Line" at Honolulu Star-Advertiser, 7 Waterfront Plaza, Suite 210, 500 Ala Moana Blvd., Honolulu 96813; call 529-4773; fax 529-4750; or email kokualine@staradvertiser.com.
