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CINDY ELLEN RUSSELL / CRUSSELL@STARADVERTISER.COM
Veterans say when they get their care from private physicians, instead of those at the Spark M. Matsunaga Medical Center or other VA facilities, the program allowing for that choice is marred by red tape.
DENNIS ODA / DODA@STARADVERTISER.COM
Mike Peacock, co-founder of the advocacy group Hawaii Vet 2 Vet, says getting care outside the Department of Veterans Affairs system is frustrating.