Central Pacific online system down briefly after upgrade

Central Pacific Bank’s online banking and mobile banking services were down three to four hours Monday as the result of system maintenance over the weekend, but customers’ available balances were not updated until Thursday, according to a bank spokesman.

“The offline period on Monday was the result of unanticipated issues from a system maintenance upgrade performed over the weekend,” Central Pacific spokesman Wayne Kirihara said Thursday. “After this period of being offline on Monday, we implemented a fix that required us to limit access to posting updates on our customer accounts in real time.”

Kirihara said not all of the bank’s customers were affected.

ON THE MOVE

Central Pacific Bank has appointed Bradley Tagupa Ward branch manager. Tagupa has four years of financial industry experience. He previously served as an in-store banking specialist and assistant branch manager for Bank of Hawaii.

IQ 360 has announced that Joshua Shon is the new account executive for its Honolulu office. Shon previously worked for three years at Olomana Loomis ISC where he managed and developed multichannel marketing campaigns for clients in the health care, education, nonprofit and energy industries.