comscore Vendor declines to answer questions about data crash | Honolulu Star-Advertiser
Hawaii News | Kokua Line

Vendor declines to answer questions about data crash

  • JAMM AQUINO / JAQUINO@STARADVERTISER.COM

    Marquis ID Systems Vice President of Sales & Marketing Steve Purdy speaks during a press conference on Thursday at Honolulu Hale.

Kokua Line continues to seek details about the computer failure affecting Hawaii residents who applied for a driver’s license or state ID between Feb. 25 and Sept. 15, 2017, the date a server and backup system managed by Marquis ID Systems failed. The city referred many of our questions to MIDS, the vendor, which refused to answer most of them. Read more

Scroll Up