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You’ve probably seen the ads — and maybe you decided to bite, and use TurboTax based on the promise of “free, free, free.” But for about 4.4 million taxpayers, the promise of “free” online tax-filing services turned out to be problematic, as consumers eligible for free filing were shifted to a paid version.
About 14,000 Hawaii consumers who filed with TurboTax in tax years 2016 through 2018 are expected to be contacted to receive restitution of up to $90 under a nationwide legal settlement signed Wednesday. No more “free, free, free” ads, either; they’ve been withdrawn.