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Has anyone noticed that the city-run events at the Waikiki Shell and Concert Hall are sorely lacking in common sense? The first afternoon performance of “Hamilton” had people standing in lines in the hot sun while disorganized ticket takers figured out the new “Ticketmaster”-supplied scanners didn’t operate properly for the second day.
The Yo-Yo Ma concert at the Shell had two doors working — for thousands of people standing in line, and not redirecting people, so attendees missed half of the concert.
I tried to buy a ticket for a future show online, knowing that they were available (only in-person at the box office). I went through the Ticketmaster process, choosing a ticket with a substantially higher price than quoted by the box office, but after loading my credit card into the system, the final price was well over $100. This is ridiculous. We need a better system and to stop the gouging of monopolistic Ticketmaster.
Margaret Murchie
Waialae
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