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Kauai rebills water customers, correcting miscalculations

By Star-Advertiser staff

POSTED:
LAST UPDATED: 02:16 a.m. HST, Jul 13, 2013



The Kauai Department of Water has rebilled all of its customers in Kekaha, Waimea, and Puhi to correct possible billing miscalculations.

The revised bill has the words “Corrected Bill Statement” printed at the top. Customers should discard their original bill and use the revised bill.

While most customers will receive a decrease in their bill, there may be an increase for some customers, Kauai officials said.

The department thanks customers for their patience  while it works to resolve the issues with the new customer care and billing system. Customers can monitor their account online by registering at www.kauaiwater.org.







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lynnh wrote:
Mistake my rear. They tried to slip in higher bills with the more frequent billing and thought people were too dumb not to notice.
on July 13,2013 | 02:40AM
ramsey wrote:
Ask the Honolulu Board of Water about their recent misbillings and corrections.
on July 13,2013 | 10:53AM
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