To those complaining about bulky-item pickup (“New bulky-item pickup system too restrictive,” Star-Advertiser, Letters, June 27): This effort in past years has failed mostly due to local residents defying the simple “put-out dates” and basic rules. I have always seen large items left curbside weeks before and days after the scheduled pickup dates. And the piles seem to grow exponentially, regardless of dates or rules. So, the city has initiated a pilot program to improve the process, which was presented to neighborhood boards, included in media stories and talked about throughout the island a month or two in advance.

Now, with too many residents continuing to ignore the pilot efforts — piling a year’s worth of junk with expectations of instant and complete pickup, putting out dozens of items haphazardly without an appointment, etc. — how can anyone blame the city and expect this pilot to be immediately canceled?

Let’s be reasonable. The city messes up a lot; however, in this instance, it is trying its best to get it right and do well.

Joel Brilliant

Hawaii Kai

Click here to read more Letters to the Editor.