Honolulu patients among the happiest with their doctors
May 22, 2017 | 77° | Check Traffic

Top News

Honolulu patients among the happiest with their doctors


Honolulu patients are among the happiest with their doctors as compared to others nationwide, a study by Denver-based Vanguard Communications showed.

The health care marketing and public relations firm said it used software to analyze Internet reviews of 46,300 health-care providers on Google+ and Yelp.com.

It found the best patient reviews in San Francisco and Oakland, Calif. and Honolulu, and the harshest critics in Bakersfield and Modesto, Calif. and North Hempstead, New York.

The company collected ratings of individual doctors, group medical practices, clinics and hospitals in the 100 largest U.S. cities.

The so-called Happy Patient Index ranked each city according to its average patient rating on the five-star scale used by both websites.

Online doctor reviews have caused controversy over their accuracy and fairness, particularly among the medical profession, though a recent study in the Journal of the American Medical Association reports that 35 percent of people select providers based on good reviews, while 37 percent avoid them based on bad reviews, the company said.

For more information, including rankings of all 100 cities, please visit VanguardCommunications.net/hpi-100-rankings/.

No comments
By participating in online discussions you acknowledge that you have agreed to the TERMS OF SERVICE. An insightful discussion of ideas and viewpoints is encouraged, but comments must be civil and in good taste, with no personal attacks. Because only subscribers are allowed to comment, we have your personal information and are able to contact you. If your comments are inappropriate, you may be banned from posting. To report comments that you believe do not follow our guidelines, email commentfeedback@staradvertiser.com.