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Hawaiian Airlines warns of phone scam

By Star Advertiser staff

LAST UPDATED: 3:30 p.m. HST, Mar 21, 2014

Hawaiian Airlines is alerting all credit card holders, HawaiianMiles and Hawaiian Airlines Federal Credit Union members of a computer-generated phone scam targeting customers.

These calls begin by stating that the victim's account has been locked and must be reactivated by pressing "0" for more details.  They then ask for the person to enter more detailed personal information about their account.

Hawaiian Airlines said it will never contact customers and request personal information over the phone, including account numbers, passwords and pins. The airline said that if a member receives a call, do not reply and hang up.

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