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Hawaiian Airlines warns of phone scam

By Star Advertiser staff

LAST UPDATED: 03:30 p.m. HST, Mar 21, 2014

Hawaiian Airlines is alerting all credit card holders, HawaiianMiles and Hawaiian Airlines Federal Credit Union members of a computer-generated phone scam targeting customers.

These calls begin by stating that the victim's account has been locked and must be reactivated by pressing "0" for more details.  They then ask for the person to enter more detailed personal information about their account.

Hawaiian Airlines said it will never contact customers and request personal information over the phone, including account numbers, passwords and pins. The airline said that if a member receives a call, do not reply and hang up.

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awahana wrote:
Aloha Airlines calling.
on March 21,2014 | 04:51PM
hikine wrote:
I had a call once that said I had an overdue payment on my credit card and if I would like to pay it over the phone. I said okay and he proceeded to ask for my account number. I asked him since he called me he should know my account number already and I asked him to read it back to me to verify. He paused, smirked and hung up the phone. If I don't know the number or there's no caller ID I just let my voicemail answer and if I had a robocall message you know it's questionable.
on March 21,2014 | 07:20PM
cojef wrote:
Robocalls in most instances are "boiler room" operations out to scam the unsuspecting. My wife searching for SS card before she realized it was a scam call. Lucky!
on March 22,2014 | 07:35AM
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