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Crisis hotline hang-up

The state vows to fix its problem-plagued suicide and mental health emergency service

By Mary Vorsino

POSTED: 01:30 a.m. HST, Nov 11, 2012

~~<p>In September, more than 1,200 calls to the state's only suicide and mental health crisis hotline were &quot;abandoned&quot; after the caller stayed on the phone through an average of 16 rings, listened to a recorded announcement, and was then, in many cases, asked to leave a message.</p>
<p>Hundreds more were disconnected before the caller ever got to the recorded announcement.</p>
~~

In September, more than 1,200 calls to the state's only suicide and mental health crisis hotline were "abandoned" after the caller stayed on the phone through an average of 16 rings, listened to a recorded announcement, and was then, in many cases, asked to leave a message.

Hundreds more were disconnected before the caller ever got to the recorded announcement. Login for more...



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