comscore Hawaiian Airlines tops U.S. carriers in punctuality again | Honolulu Star-Advertiser
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Hawaiian Airlines tops U.S. carriers in punctuality again

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Hawaiian Airlines occupied its usual spot at the top as the most punctual airline among 12 domestic carriers.

The state’s largest airline had 94 percent of its flights arrive on time in April to easily exceed the national average of 79.6 percent, according to the Air Travel Consumer Report issued Tuesday by the U.S. Department of Transportation. Alaska Airlines was second at 90.3 percent while ExpressJet Airlines was last at 74.2 percent.

A flight is considered “on time” if it arrives less than 15 minutes after the scheduled arrival time.

In other categories, Hawaiian was fifth for fewest canceled flights at 0.3 percent of operations, or 19 canceled out of 5,910 flights; fifth for few fewest mishandled baggage reports with 1.88 per 1,000 passengers; and sixth for fewest consumer complaints with 0.90 per 100,000 passengers.  

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