comscore Hawaiian Airlines tops U.S. carriers in punctuality again | Honolulu Star-Advertiser
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Hawaiian Airlines tops U.S. carriers in punctuality again

  • COURTESY HAWAIIAN AIRLINES / 2012
    Hawaiian Airlines saw its earnings double in the second quarter from the year-ago period. The carrier also plans to order six new Airbus model A330-800neo jets, similar to its current Airbus A330 planes, shown above, instead of the A350XWB-800 model.
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Hawaiian Airlines remained in its customary No. 1 spot and led 11 other U.S. carriers in on-time performance in September.

The state’s largest carrier reported that its flights arrived on schedule 90.8 percent of the time, according to data released Thursday by the U.S. Department of Transportation. A flight is considered on time if it arrives no later than 14 minutes past its scheduled arrival time.

Hawaiian also finished first for the fewest flight cancellations with 0.1 percent, or seven out of 6,179 total flights.

In other categories, Hawaiian finished fifth for fewest mishandled baggage reports with 2.19 per 1,000 passengers and was seventh for fewest consumer complaints with 0.86 per 100,000 passengers, which equated to seven overall.

Hawaiian also ranked third for fewest oversales, or involuntary denied boardings, with 0.30 per 10,000 passengers. This category is reported only on a quarterly basis.

In a separate report, Hawaiian said its passenger traffic rose 4.6 percent in October to 860,260 from 822,281 in the year-earlier month. The percentage of seats filled, or load factor, rose 1.8 percentage points to 84.7 percent from 82.9 percent. Revenue passenger miles, or one paying passenger transported one mile, increased 1.4 percent to 1.18 million from 1.17 million. Available seat miles, or one seat transported one mile, was virtually flat at 1.4 million miles.

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