comscore Bill shock website to help mobile users | Honolulu Star-Advertiser
Top News

Bill shock website to help mobile users

A “Bill Shock” website to help consumers track wireless carriers’ implementation of voice, data, and text usage alerts has been launched by the Federal Communications Commission.

Bill shock is a sudden, unexpected increase in monthly wireless bills that occur when users unknowingly exceed plan limits. A recent FCC survey revealed that some 30 million Americans have experienced bill shock.

In October, the FCC announced a program to provide free wireless alerts to consumers approaching their plan limits. Now the FCC has launched the Bill Shock website to provide information about when carriers will begin providing the alerts. The site can be found at

Comments have been disabled for this story...

Click here to see our full coverage of the coronavirus outbreak. Submit your coronavirus news tip.

Be the first to know
Get web push notifications from Star-Advertiser when the next breaking story happens — it's FREE! You just need a supported web browser.
Subscribe for this feature

Scroll Up